Child welfare services · California

HS-CWS Call Center

Visalia, CA · ~64 workers · 5 years of OSHA Injury Tracking Application data.

C
Average Safety Record
3.7
Avg TCR
3.8
Industry avg
0
Fatalities
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The verdict

HS-CWS Call Center runs at 98% of its industry's injury rate - about level with the typical Child welfare services workplace, earning a grade C.

HS-CWS Call Center: 3.7 TCR = 98% of Child welfare services BLS 3.8 · 5y Form 300A (see methodology below)

HS-CWS Call Center safety composite

HS-CWS Call Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 32%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

41/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 3.72 per 100 workers

Safer than 44% of industry peers

DART rate
F 1.85 per 100 workers

Safer than 32% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

HS-CWS Call Center held a steady TCR band

HS-CWS Call Center's TCR held near 0.1 from 3.6 in 2020 to 3.7 in 2024. Peak filing year was 2021 at 6.6 TCR. In 2024, DART was 0.5× this establishment's average TCR (severity share of cases).

2020=3.6 · 2021=6.6 · 2022=2.5 · 2023=2.2 · 2024=3.7

OSHA ITA Form 300A scorecard

Establishment book 624110 · Visalia, CA AT/BELOW-IND · SMALL

Grade C · TCR 3.7 · 98% of ind

  • DART 1.9 DART
  • RANK #22/53
  • PHOTO Parsons Child and Fa…
  • BOOK 5y book
  • INJ 10 inj
  • SIZE ~64 FTE

Nearest TCR peer: Parsons Child and Famiyl Center (0.0 TCR gap)

Read with this employer → · Industry book → · California employers → · Look up another →

HS-CWS Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows HS-CWS Call Center averages 3.7 TCR (98% of the Child welfare services BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

HS-CWS Call Center TCR series: 2020=3.6 · 2021=6.6 · 2022=2.5 · 2023=2.2 · 2024=3.7 · BLS 3.8

Where HS-CWS Call Center falls in its industry

328 Child welfare services establishments

Safer than 44% of graded establishments in this industry, whose median TCR is 3.3.

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #22 safest of 53 Child welfare services employers in California.

HS-CWS Call Center (64 employees, TCR 3.7) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 3.3 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,0004,0005,000 05101520 Average employees Total Case Rate HS-CWS Call Center
HS-CWS Call Center (64 employees, TCR 3.7) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 3.3

HS-CWS Call Center has more employees than the Child welfare services median and a higher injury rate than the industry's median TCR of 3.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 3.7 1.9 2 0 0
2023 2.2 0.6 4 0 0
2022 2.5 0.0 1 0 0
2021 6.6 3.3 2 0 0
2020 3.6 0.0 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

624110 · CA · Visalia

328 Child welfare services employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 349 employers in Visalia, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Parsons Child and Famiyl Center 3.7 TCR
NAICS-TCR HWSC - Syracuse (East & Salt Spring Rd) 3.8 TCR
NAICS-TCR The Door - A Center of Alternatives 3.8 TCR
NAICS-TCR HS-CWS Hyde A 3.7 TCR
STATE-SIZE Costa Farms, Inc. 64 FTE
STATE-SIZE MDERA 64 FTE
STATE-SIZE AGS FARM LABOR CORPORATION 64 FTE
STATE-SIZE Arroyo Seco Vineyards, Inc 64 FTE
CITY-NEAR Kaweah Delta Health Care District 4,961 FTE
CITY-NEAR Paragon Personnel 2,129 FTE
CITY-NEAR California Department of Transportation Facility 194 1,485 FTE
CITY-NEAR California Department of Transportation Facility 473 1,479 FTE
NAT-TCR Cold Spring Brewing Company 3.7 TCR
NAT-TCR UCHealth Highlands Ranch Hospital - EVS 3.7 TCR
NAT-TCR Integrated Power Services Denver Moline Service Center 3.7 TCR
NAT-TCR BayCare Behavioral Health (2610) 3.7 TCR
NAT-SIZE Raval USA 64 FTE
NAT-SIZE Vesta, Inc - Lanham 64 FTE
NAT-SIZE Focused Care at Burnet Bay 64 FTE
NAT-SIZE Focused Care at Humble 64 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2022, 2021, 2020. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.