Distribution of electric power · Puerto Rico

LUMA, Caguas Customer Experience

Caguas, PR · ~22 workers · 2 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
11.8
Avg TCR
1.2
Industry avg
0
Fatalities
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The verdict

LUMA, Caguas Customer Experience runs at 982% of its industry's injury rate - far more dangerous than the typical Distribution of electric power workplace, earning a grade F.

LUMA, Caguas Customer Experience: 11.8 TCR = 982% of Distribution of electric power BLS 1.2 · 2y Form 300A (see methodology below)

LUMA, Caguas Customer Experience safety composite

LUMA, Caguas Customer Experience scores strongest on fatalities (safer than 51% of same-industry peers) and weakest on total case rate (tcr) (safer than 2%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

19/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 11.79 per 100 workers

Safer than 2% of industry peers

DART rate
F 4.02 per 100 workers

Safer than 16% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−15.5

2023→2024

LUMA, Caguas Customer Experience injury rate improved

LUMA, Caguas Customer Experience's TCR fell 15.5 from 19.6 in 2023 to 4.0 in 2024. Peak filing year was 2023 at 19.6 TCR. In 2024, DART was 0.34× this establishment's average TCR (severity share of cases).

2023=19.6 · 2024=4.0

OSHA ITA Form 300A scorecard

Establishment book 221122 · Caguas, PR ABOVE-IND · SMALL

Grade F · TCR 11.8 · 982% of ind

  • DART 4.0 DART
  • RANK #24/26
  • PHOTO Electric Division
  • BOOK 2y book
  • INJ 4 inj
  • SIZE ~22 FTE

Nearest TCR peer: Electric Division (0.1 TCR gap)

Read with this employer → · Industry book → · Puerto Rico employers → · Look up another →

LUMA, Caguas Customer Experience in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows LUMA, Caguas Customer Experience averages 11.8 TCR (982% of the Distribution of electric power BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

LUMA, Caguas Customer Experience TCR series: 2023=19.6 · 2024=4 · BLS 1.2

Where LUMA, Caguas Customer Experience falls in its industry

2,958 Distribution of electric power establishments

Safer than 2% of graded establishments in this industry, whose median TCR is 2.5.

More dangerous than peersSafer than peers

Narrower to Puerto Rico alone (the establishments it most directly competes with for workers and contracts): ranked #24 safest of 26 Distribution of electric power employers in Puerto Rico.

LUMA, Caguas Customer Experience (22 employees, TCR 11.8) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,5002,000 051015 Average employees Total Case Rate LUMA, Caguas Customer Experience
LUMA, Caguas Customer Experience (22 employees, TCR 11.8) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5

LUMA, Caguas Customer Experience has fewer employees than the Distribution of electric power median and a higher injury rate than the industry's median TCR of 2.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 4.0 4.0 1 0 0
2023 19.6 14.7 3 1 0

OSHA ITA peer cross-reference

Establishment peer ledger

221122 · PR · Caguas

2,958 Distribution of electric power employers nationwide with a credible TCR · 1,632 rated employers in Puerto Rico with headcount on file · 130 employers in Caguas, PR · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Electric Division 11.7 TCR
NAICS-TCR COLMA SERVICE CENTER 11.7 TCR
NAICS-TCR East Operations Center 11.9 TCR
NAICS-TCR Caney Valley Electric Cooperative Association, Inc. 11.9 TCR
STATE-SIZE PROYECTO YATES-BIRD, LLC - STEP 22 FTE
STATE-SIZE 18-LA MESETA 22 FTE
STATE-SIZE 37-SAN FERNANDO 22 FTE
STATE-SIZE 39-JARDINES DE CUPEY 22 FTE
CITY-NEAR HOSPITAL HIMA SAN PABLO.CAGUAS 1,550 FTE
CITY-NEAR WM 2449 804 FTE
CITY-NEAR 2449 641 FTE
CITY-NEAR MJ CONSULTING & DEVELOPMENT, INC. 604 FTE
NAT-TCR St. Augustine Health and Rehabilitation Center 11.8 TCR
NAT-TCR Corbin Electrical Services, Inc. 11.8 TCR
NAT-TCR Rochester Homes Inc. 11.8 TCR
NAT-TCR Timber Creek Resource - Antigo 11.8 TCR
NAT-SIZE Rome Hospitality Group, LLC 22 FTE
NAT-SIZE Stoneledge Furniture LLC- San Marcos 22 FTE
NAT-SIZE City of Eagle Lake 22 FTE
NAT-SIZE Stoneledge Furniture LLC- Modesto 22 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.