Office Administrative Services · Iowa
North America : Customer Experience US
Grinnell, IA · ~357 workers · 2 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 1.1
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
North America : Customer Experience US runs at 41% of its industry's injury rate - far safer than the typical Office Administrative Services workplace, earning a grade A.
North America : Customer Experience US: 1.1 TCR = 41% of Office Administrative Services BLS 2.6 · 2y Form 300A (see methodology below)
North America : Customer Experience US safety composite
North America : Customer Experience US scores strongest on total case rate (tcr) (safer than 53% of same-industry peers) and weakest on dart rate (safer than 31%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
45/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- D 1.07 per 100 workers
Safer than 53% of industry peers
- DART rate
- F 0.39 per 100 workers
Safer than 31% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−0.6
2022→2023
North America : Customer Experience US injury rate improved
North America : Customer Experience US's TCR fell 0.6 from 1.4 in 2022 to 0.8 in 2023. Peak filing year was 2022 at 1.4 TCR. In 2023, DART was 0.36× this establishment's average TCR (severity share of cases).
2022=1.4 · 2023=0.8
OSHA ITA Form 300A scorecard
Establishment book 561110 · Grinnell, IA AT/BELOW-IND · MID
Grade A · TCR 1.1 · 41% of ind
- DART 0.4 DART
- RANK #3/6
- PHOTO Parallon Enterprises…
- BOOK 2y book
- INJ 6 inj
- SIZE ~357 FTE
Nearest TCR peer: Parallon Enterprises, LLC (0.0 TCR gap)
Read with this employer → · Industry book → · Iowa employers → · Look up another →
North America : Customer Experience US in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
North America : Customer Experience US
1.1 TCR
- Parallon Enter
Parallon Enterprises, LLC
1.1 TCR
- Lake St. Louis
Lake St. Louis, MO (20)
1.1 TCR
- SODEXO AT CREA
SODEXO AT CREATIVE SERVICES - VP
1.1 TCR
- Tigua Enterpri
Tigua Enterprises Inc.
1.1 TCR
What this shows North America : Customer Experience US averages 1.1 TCR (41% of the Office Administrative Services BLS benchmark).
North America : Customer Experience US TCR series: 2022=1.4 · 2023=0.8 · BLS 2.6
Where North America : Customer Experience US falls in its industry
544 Office Administrative Services establishmentsSafer than 53% of graded establishments in this industry, whose median TCR is 1.2.
Narrower to Iowa alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 6 Office Administrative Services employers in Iowa.
North America : Customer Experience US has more employees than the Office Administrative Services median and a lower injury rate than the industry's median TCR of 1.2. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2023 | 0.8 | 0.4 | 2 | 0 | 0 |
| 2022 | 1.4 | 0.3 | 4 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561110 · IA · Grinnell
544 Office Administrative Services employers nationwide with a credible TCR · 7,192 rated employers in Iowa with headcount on file · 40 employers in Grinnell, IA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Parallon Enterprises, LLC | 1.1 TCR |
| NAICS-TCR | Lake St. Louis, MO (20) | 1.1 TCR |
| NAICS-TCR | SODEXO AT CREATIVE SERVICES - VP | 1.1 TCR |
| NAICS-TCR | Tigua Enterprises Inc. | 1.1 TCR |
| STATE-SIZE | Associated Materials, Inc. | 357 FTE |
| STATE-SIZE | Altoona - Main Store | 358 FTE |
| STATE-SIZE | Diamond Jo Casino | 356 FTE |
| STATE-SIZE | TriMark Corporation | 359 FTE |
| CITY-NEAR | Grinnell Mutual Reinsurance Co | 786 FTE |
| CITY-NEAR | North America : Grinnell Windows | 474 FTE |
| CITY-NEAR | 0403 - Windows-Grinnell | 436 FTE |
| CITY-NEAR | Grinnell Regional Medical Center | 336 FTE |
| NAT-TCR | Meurice Garment Care | 1.1 TCR |
| NAT-TCR | C S Drywall, Inc | 1.1 TCR |
| NAT-TCR | BSN Sports LLC Benchmark | 1.1 TCR |
| NAT-TCR | Corporation Commission - Phoenix | 1.1 TCR |
| NAT-SIZE | Market Basket #22 | 357 FTE |
| NAT-SIZE | Cornerstone Packing & Cooling | 357 FTE |
| NAT-SIZE | OAT Seaborne | 357 FTE |
| NAT-SIZE | Rigid Global Buildings | 357 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.