Pharmaceuticals merchant wholesalers · New York

Rochester Call Center

Name: Rochester Call Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Rochester, NY · ~27 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

C
Average Safety Record: 1.9
Avg TCR: 2.2
Industry avg: 0
Fatalities

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The verdict

Rochester Call Center runs at 88% of its industry's injury rate - about level with the typical Pharmaceuticals merchant wholesalers workplace, earning a grade C.

Rochester Call Center: 1.9 TCR = 88% of Pharmaceuticals merchant wholesalers BLS 2.2 · 2y Form 300A (see methodology below)

Rochester Call Center safety composite

Rochester Call Center scores strongest on dart rate (safer than 86% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

69/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): C 1.93 per 100 workers

Safer than 65% of industry peers
DART rate: B 0 per 100 workers

Safer than 86% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−3.9

2016→2017

Rochester Call Center injury rate improved

Rochester Call Center's TCR fell 3.9 from 3.9 in 2016 to 0.0 in 2017. Peak filing year was 2016 at 3.9 TCR. In 2017, DART was 0× this establishment's average TCR (severity share of cases).

2016=3.9 · 2017=0.0

OSHA ITA Form 300A scorecard

Establishment book 424210 · Rochester, NY AT/BELOW-IND · SMALL

Grade C · TCR 1.9 · 88% of ind

DART 0.0 DART
RANK #14/33
PHOTO 10414000 10414000-AB…
BOOK 2y book
INJ 1 inj
SIZE ~27 FTE

Nearest TCR peer: 10414000 10414000-ABDC RICHMOND (0.0 TCR gap)

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1.9
10414000 10414

1.9
Anda Pharmaceu

1.9
Mutual Drug

1.9
Cardinal Healt

1.9

What this shows Rochester Call Center averages 1.9 TCR (88% of the Pharmaceuticals merchant wholesalers BLS benchmark).

Rochester Call Center TCR series: 2016=3.9 · 2017=0 · BLS 2.2

Where Rochester Call Center falls in its industry

514 Pharmaceuticals merchant whole establishments

Safer than 65% of graded establishments in this industry, whose median TCR is 2.9.

Grade C

More dangerous than peersSafer than peers

Narrower to New York alone (the establishments it most directly competes with for workers and contracts): ranked #14 safest of 33 Pharmaceuticals merchant whole employers in New York.

Rochester Call Center (27 employees, TCR 1.9) among 29 same-industry peers, split at the industry median of 106 employees and a TCR of 2.9

Rochester Call Center has fewer employees than the Pharmaceuticals merchant wholesalers median and a lower injury rate than the industry's median TCR of 2.9. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2017	0.0	0.0	0	0	0
2016	3.9	0.0	1	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

424210 · NY · Rochester

514 Pharmaceuticals merchant wholesalers employers nationwide with a credible TCR · 21,008 rated employers in New York with headcount on file · 956 employers in Rochester, NY · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	10414000 10414000-ABDC RICHMOND	GLEN ALLEN, VA	1.9 TCR
NAICS-TCR	Anda Pharmaceuticals, Inc	OLIVE BRANCH, MS	1.9 TCR
NAICS-TCR	Mutual Drug	DURHAM, NC	1.9 TCR
NAICS-TCR	Cardinal Health Greensboro	GREENSBORO, NC	1.9 TCR
STATE-SIZE	Rick Minkus Farms	NEW HAMPTON	27 FTE
STATE-SIZE	Highbanks Dairy	AUBURN	27 FTE
STATE-SIZE	Van Slyke's Dairy Farm LLC	PORTAGEVILLE	27 FTE
STATE-SIZE	Synergy LLC	LINWOOD	27 FTE
CITY-NEAR	Division 50 University of Rochester	Rochester	13,244 FTE
CITY-NEAR	Rochester General Hospital	Rochester	7,833 FTE
CITY-NEAR	Division 40 University of Rochester	Rochester	4,884 FTE
CITY-NEAR	Unity Hospital	Rochester	3,158 FTE
NAT-TCR	Oak Creek - Aldi	Oak Creek, WI	1.9 TCR
NAT-TCR	dd's DISCOUNTS Store 5243	Phoenix, AZ	1.9 TCR
NAT-TCR	AMEREN SERVICES - Telecom Field Ops - AIC	St. Louis, MO	1.9 TCR
NAT-TCR	Cincinnati One Hour Heating and Air	Cincinnati, OH	1.9 TCR
NAT-SIZE	U.S office- Sales & Distribution- Lewmar Inc.	Guilford, CT	27 FTE
NAT-SIZE	Midwest Scrap Management PC	Park City, KS	27 FTE
NAT-SIZE	0346 - Hialeah, Fl	Hialeah, FL	27 FTE
NAT-SIZE	0296 - Spokane, Wa	Spokane, WA	27 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.