Social Services Agency · California

SSA OCPC call Center

Anaheim, CA · ~422 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.4
Avg TCR
3.2
Industry avg
0
Fatalities
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The verdict

SSA OCPC call Center runs at 14% of its industry's injury rate - far safer than the typical Social Services Agency workplace, earning a grade A.

SSA OCPC call Center: 0.4 TCR = 14% of Social Services Agency BLS 3.2 · 3y Form 300A (see methodology below)

SSA OCPC call Center safety composite

SSA OCPC call Center scores strongest on total case rate (tcr) (safer than 87% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

75/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 0.44 per 100 workers

Safer than 87% of industry peers

DART rate
B 0 per 100 workers

Safer than 78% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

SSA OCPC call Center held a steady TCR band

SSA OCPC call Center's TCR held near 0.3 from 0.5 in 2021 to 0.8 in 2024. In 2024, DART was 0× this establishment's average TCR (severity share of cases).

2021=0.5 · 2023=0.0 · 2024=0.8

OSHA ITA Form 300A scorecard

Establishment book 923130 · Anaheim, CA AT/BELOW-IND · MID

Grade A · TCR 0.4 · 14% of ind

  • DART 0.0 DART
  • RANK #3/48
  • PHOTO DSS017
  • BOOK 3y book
  • INJ 6 inj
  • SIZE ~422 FTE

Nearest TCR peer: DSS017 (0.0 TCR gap)

Read with this employer → · Industry book → · California employers → · Look up another →

SSA OCPC call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows SSA OCPC call Center averages 0.4 TCR (14% of the Social Services Agency BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

SSA OCPC call Center TCR series: 2021=0.5 · 2023=0 · 2024=0.8 · BLS 3.2

Where SSA OCPC call Center falls in its industry

169 Social Services Agency establishments

Safer than 87% of graded establishments in this industry, whose median TCR is 1.7.

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 48 Social Services Agency employers in California.

SSA OCPC call Center (422 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 159 employees and a TCR of 1.7 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,5002,000 05101520 Average employees Total Case Rate SSA OCPC call Center
SSA OCPC call Center (422 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 159 employees and a TCR of 1.7

SSA OCPC call Center has more employees than the Social Services Agency median and a lower injury rate than the industry's median TCR of 1.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 0.8 0.0 4 0 0
2023 0.0 0.0 0 0 0
2021 0.5 0.5 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

923130 · CA · Anaheim

169 Social Services Agency employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 630 employers in Anaheim, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR DSS017 0.4 TCR
NAICS-TCR WORK AT HOME-OAKLAND - DHHS 0.4 TCR
NAICS-TCR JEFFERSON COUNTY-L&N BUILDING 0.5 TCR
NAICS-TCR DOL009 0.4 TCR
STATE-SIZE Truebeck Construction Inc. California 422 FTE
STATE-SIZE Walters & Wolf 422 FTE
STATE-SIZE ColourPop Cosmetics 422 FTE
STATE-SIZE WM 1789 422 FTE
CITY-NEAR Walt Disney Parks and Resorts U.S. Inc., dba Disneyland Resort 38,057 FTE
CITY-NEAR Walt Disney Parks and Resorts U.S., Inc. d/b/a Disneyland Resort 28,066 FTE
CITY-NEAR Doubletree By Hilton Suites Anaheim 1,933 FTE
CITY-NEAR 08881053 ORANGE CO ANAHEIM MEDICAL CENTER 1,658 FTE
NAT-TCR American Association of State Highway and Transportation Officials- HQ 0.4 TCR
NAT-TCR Ideal Setech, LLC 0.4 TCR
NAT-TCR Gabut - Base Development and Support Center 0.4 TCR
NAT-TCR Boucher Brothers Beach Management Fort Lauderdale, LLC 0.4 TCR
NAT-SIZE AP Emissions 422 FTE
NAT-SIZE Amazon Robotics BOS- 27 422 FTE
NAT-SIZE Monroe LA Plant 8011 422 FTE
NAT-SIZE Anacortes Refinery 422 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2021. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.