Janitorial services · Texas
True Customer Solutions LLC
San Antonio, TX · ~433 workers · 5 years of OSHA Injury Tracking Application data.
- B
- Good Safety Record
- 3.2
- Avg TCR
- 4.5
- Industry avg
- 0
- Fatalities
The verdict
True Customer Solutions LLC runs at 72% of its industry's injury rate - safer than the typical Janitorial services workplace, earning a grade B.
True Customer Solutions LLC: 3.2 TCR = 72% of Janitorial services BLS 4.5 · 5y Form 300A (see methodology below)
True Customer Solutions LLC safety composite
True Customer Solutions LLC scores strongest on dart rate (safer than 78% of same-industry peers) and weakest on total case rate (tcr) (safer than 49%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
59/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- D 3.23 per 100 workers
Safer than 49% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 78% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−7.0
2018→2024
True Customer Solutions LLC injury rate improved
True Customer Solutions LLC's TCR fell 7.0 from 7.9 in 2018 to 0.9 in 2024. Peak filing year was 2018 at 7.9 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).
2018=7.9 · 2019=2.9 · 2020=2.2 · 2021=2.4 · 2024=0.9
OSHA ITA Form 300A scorecard
Establishment book 561720 · San Antonio, TX AT/BELOW-IND · MID
Grade B · TCR 3.2 · 72% of ind
- DART 0.0 DART
- RANK #233/417
- PHOTO Alliance Building Se…
- BOOK 5y book
- INJ 17 inj
- SIZE ~433 FTE
Nearest TCR peer: Alliance Building Services (0.0 TCR gap)
Read with this employer → · Industry book → · Texas employers → · Look up another →
True Customer Solutions LLC in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
True Customer Solutions LLC
3.2 TCR
- Alliance Build
Alliance Building Services
3.2 TCR
- The Maids of S
The Maids of Sarasota
3.2 TCR
- PSSI - 0376 Pi
PSSI - 0376 Pilgrim's Corp - Mt. Pleasant Prepared
3.2 TCR
- SODEXO AT UNIT
SODEXO AT UNITED CLUB IAD APP CARE
3.2 TCR
What this shows True Customer Solutions LLC averages 3.2 TCR (72% of the Janitorial services BLS benchmark).
True Customer Solutions LLC TCR series: 2018=7.9 · 2019=2.9 · 2020=2.2 · 2021=2.4 · 2024=0.9 · BLS 4.5
Where True Customer Solutions LLC falls in its industry
4,064 Janitorial services establishmentsSafer than 49% of graded establishments in this industry, whose median TCR is 3.2.
Narrower to Texas alone (the establishments it most directly competes with for workers and contracts): ranked #233 safest of 417 Janitorial services employers in Texas.
True Customer Solutions LLC has more employees than the Janitorial services median and a higher injury rate than the industry's median TCR of 3.2. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.9 | 0.0 | 1 | 0 | 0 |
| 2021 | 2.4 | 2.4 | 3 | 0 | 0 |
| 2020 | 2.2 | 2.2 | 3 | 0 | 0 |
| 2019 | 2.9 | 0.7 | 4 | 0 | 0 |
| 2018 | 7.9 | 5.9 | 6 | 2 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561720 · TX · San Antonio
4,064 Janitorial services employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 2,207 employers in San Antonio, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Alliance Building Services | 3.2 TCR |
| NAICS-TCR | The Maids of Sarasota | 3.2 TCR |
| NAICS-TCR | PSSI - 0376 Pilgrim's Corp - Mt. Pleasant Prepared | 3.2 TCR |
| NAICS-TCR | SODEXO AT UNITED CLUB IAD APP CARE | 3.2 TCR |
| STATE-SIZE | 3425 | 433 FTE |
| STATE-SIZE | WM 3284 | 433 FTE |
| STATE-SIZE | Dallas 089 | 433 FTE |
| STATE-SIZE | 774 | 433 FTE |
| CITY-NEAR | Bexar County Hospital District | 8,703 FTE |
| CITY-NEAR | Legend Oaks Health & Rehabilitation West San Antonio | 6,953 FTE |
| CITY-NEAR | ISS Facility Services Inc. | 6,177 FTE |
| CITY-NEAR | Buena Vida of San Antonio | 5,262 FTE |
| NAT-TCR | Santee Print Works | 3.2 TCR |
| NAT-TCR | Gelsinger Meats, Inc. | 3.2 TCR |
| NAT-TCR | Walnut Creek Cheese WC Retail | 3.2 TCR |
| NAT-TCR | Behavioral Health-Gaston (Court Drive) | 3.2 TCR |
| NAT-SIZE | Hospice Care of South Carolina, LLC | 433 FTE |
| NAT-SIZE | Foodservice Chicago - 0785 | 433 FTE |
| NAT-SIZE | On My Own Independent Living Services - Citrus Heights | 433 FTE |
| NAT-SIZE | B2B Staffing Services Inc | 433 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.