Customer service call centers · Oklahoma

Tulsa Eastgate

Tulsa, OK · ~1,078 workers · 3 years of OSHA Injury Tracking Application data.

D
Poor Safety Record
4.3
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Tulsa Eastgate runs at 165% of its industry's injury rate - more dangerous than the typical Customer service call centers workplace, earning a grade D.

Tulsa Eastgate: 4.3 TCR = 165% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Tulsa Eastgate safety composite

Tulsa Eastgate scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on total case rate (tcr) (safer than 3%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

20/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 4.28 per 100 workers

Safer than 3% of industry peers

DART rate
F 0.96 per 100 workers

Safer than 17% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−7.0

2016→2018

Tulsa Eastgate injury rate improved

Tulsa Eastgate's TCR fell 7.0 from 8.8 in 2016 to 1.8 in 2018. Peak filing year was 2016 at 8.8 TCR. In 2018, DART was 0.22× this establishment's average TCR (severity share of cases).

2016=8.8 · 2017=2.2 · 2018=1.8

OSHA ITA Form 300A scorecard

Establishment book 561422 · Tulsa, OK ABOVE-IND · LARGE

Grade D · TCR 4.3 · 165% of ind

  • DART 1.0 DART
  • RANK #5/5
  • PHOTO EGS Financial Care, …
  • BOOK 3y book
  • INJ 46 inj
  • SIZE ~1,078 FTE

Nearest TCR peer: EGS Financial Care, Inc. - Sacramento (0.4 TCR gap)

Read with this employer → · Industry book → · Oklahoma employers → · Look up another →

Tulsa Eastgate in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Tulsa Eastgate averages 4.3 TCR (165% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Tulsa Eastgate TCR series: 2016=8.8 · 2017=2.2 · 2018=1.8 · BLS 2.6

Where Tulsa Eastgate falls in its industry

159 Customer service call centers establishments

Safer than 3% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Oklahoma alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 5 Customer service call centers employers in Oklahoma.

Tulsa Eastgate (1,078 employees, TCR 4.3) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 012345 Average employees Total Case Rate Tulsa Eastgate
Tulsa Eastgate (1,078 employees, TCR 4.3) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Tulsa Eastgate has more employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 1.8 1.0 11 4 0
2017 2.2 0.8 11 8 0
2016 8.8 8.8 24 2 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OK · Tulsa

159 Customer service call centers employers nationwide with a credible TCR · 5,320 rated employers in Oklahoma with headcount on file · 1,004 employers in Tulsa, OK · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR EGS Financial Care, Inc. - Sacramento 4.6 TCR
NAICS-TCR IKEA #005 GBO 3.7 TCR
NAICS-TCR YRMC Support Center 4.9 TCR
NAICS-TCR EMMC Pre-Registration 3.6 TCR
STATE-SIZE INTEGRIS Medical Group 1,084 FTE
STATE-SIZE INTEGRIS Southwest Medical Center 1,106 FTE
STATE-SIZE TULVOKVX 1,046 FTE
STATE-SIZE Devon Energy Corporate - OKC 1,045 FTE
CITY-NEAR Saint Francis Hospital, Inc. 6,668 FTE
CITY-NEAR H&P IDC - U.S. Land 6,014 FTE
CITY-NEAR TUL-TULSA-MAINTENANCE BASE 5,184 FTE
CITY-NEAR 4795-AA-TUL-TULSA-TUL-TRML 4,794 FTE
NAT-TCR Armortech Windows and Doors Clearwater 4.3 TCR
NAT-TCR Hallmark Cards Mass Channel 4.3 TCR
NAT-TCR Shopko Store #26 (Beloit, WI) 4.3 TCR
NAT-TCR ER Opco ML, LLC dba Meadow Lake Senior Living 4.3 TCR
NAT-SIZE Evolent Health LLC Arlington 1,078 FTE
NAT-SIZE WCTSLB 1,078 FTE
NAT-SIZE 116812-Royal Palm Fl P&Dc 1,078 FTE
NAT-SIZE Amazon Transportation Services : CLE5 1,079 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.