Telephone call centers · Arizona

YRMC Support Center

Yuma, AZ · ~193 workers · 4 years of OSHA Injury Tracking Application data.

D
Poor Safety Record
4.9
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

YRMC Support Center runs at 188% of its industry's injury rate - more dangerous than the typical Telephone call centers workplace, earning a grade D.

YRMC Support Center: 4.9 TCR = 188% of Telephone call centers BLS 2.6 · 4y Form 300A (see methodology below)

YRMC Support Center safety composite

YRMC Support Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on total case rate (tcr) (safer than 2%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

17/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 4.89 per 100 workers

Safer than 2% of industry peers

DART rate
F 1.1 per 100 workers

Safer than 11% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.9

2021→2024

YRMC Support Center injury rate improved

YRMC Support Center's TCR fell 1.9 from 3.0 in 2021 to 1.1 in 2024. Peak filing year was 2022 at 13.2 TCR. In 2024, DART was 0.22× this establishment's average TCR (severity share of cases).

2021=3.0 · 2022=13.2 · 2023=2.2 · 2024=1.1

OSHA ITA Form 300A scorecard

Establishment book 561422 · Yuma, AZ ABOVE-IND · MID

Grade D · TCR 4.9 · 188% of ind

  • DART 1.1 DART
  • RANK #8/8
  • PHOTO EGS Financial Care, …
  • BOOK 4y book
  • INJ 11 inj
  • SIZE ~193 FTE

Nearest TCR peer: EGS Financial Care, Inc. - Sacramento (0.3 TCR gap)

Read with this employer → · Industry book → · Arizona employers → · Look up another →

YRMC Support Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows YRMC Support Center averages 4.9 TCR (188% of the Telephone call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

YRMC Support Center TCR series: 2021=3 · 2022=13.2 · 2023=2.2 · 2024=1.1 · BLS 2.6

Where YRMC Support Center falls in its industry

159 Telephone call centers establishments

Safer than 2% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Arizona alone (the establishments it most directly competes with for workers and contracts): ranked #8 safest of 8 Telephone call centers employers in Arizona.

YRMC Support Center (193 employees, TCR 4.9) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 0246 Average employees Total Case Rate YRMC Support Center
YRMC Support Center (193 employees, TCR 4.9) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

YRMC Support Center has fewer employees than the Telephone call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 1.1 1.1 2 0 0
2023 2.2 2.2 1 3 0
2022 13.2 13.2 5 14 0
2021 3.0 3.0 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · AZ · Yuma

159 Telephone call centers employers nationwide with a credible TCR · 9,594 rated employers in Arizona with headcount on file · 274 employers in Yuma, AZ · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR EGS Financial Care, Inc. - Sacramento 4.6 TCR
NAICS-TCR Tulsa Eastgate 4.3 TCR
NAICS-TCR Kansas City, Missouri 6.0 TCR
NAICS-TCR IKEA #005 GBO 3.7 TCR
STATE-SIZE SmartHealth 193 FTE
STATE-SIZE Leonardo Electronics US - Tucson 193 FTE
STATE-SIZE Empire Southwest LLC Tucson South 193 FTE
STATE-SIZE 2807-1754 193 FTE
CITY-NEAR Primetime Harvesting Inc 2,271 FTE
CITY-NEAR Foothill Packing- Arizona 2,175 FTE
CITY-NEAR Yuma Regional Medical Center 1,757 FTE
CITY-NEAR PGM PACKING INC 1,423 FTE
NAT-TCR Angelus Block - Bakersfield 4.9 TCR
NAT-TCR Collins Machinery and Engineering Inc 4.9 TCR
NAT-TCR Chemical Containers, Inc 4.9 TCR
NAT-TCR Magnum Magnetics Corporation - Caldwell 4.9 TCR
NAT-SIZE Elizabeth River Crossings LLC 193 FTE
NAT-SIZE Hydro-Gear, Huntingdon 193 FTE
NAT-SIZE S10173 - WM - Pine Hills 193 FTE
NAT-SIZE Lester & Rosalie Anixter Center 193 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2022, 2021. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.