Business to Consumer retail sales Internet sites · Ohio

Victoria's Secret Direct Call Center

Kettering, OH · ~910 workers · 6 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
3.4
Industry avg
0
Fatalities
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The verdict

Victoria's Secret Direct Call Center runs at 5% of its industry's injury rate - far safer than the typical Business to Consumer retail sales Internet sites workplace, earning a grade A.

Victoria's Secret Direct Call Center: 0.2 TCR = 5% of Business to Consumer retail sales Internet sites BLS 3.4 · 6y Form 300A (see methodology below)

Victoria's Secret Direct Call Center safety composite

Victoria's Secret Direct Call Center scores strongest on total case rate (tcr) (safer than 95% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

78/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.17 per 100 workers

Safer than 95% of industry peers

DART rate
B 0 per 100 workers

Safer than 79% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Victoria's Secret Direct Call Center held a steady TCR band

Victoria's Secret Direct Call Center's TCR held near 0.3 from 0.3 in 2016 to 0.0 in 2021. Peak filing year was 2018 at 0.3 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.3 · 2017=0.2 · 2018=0.3 · 2019=0.1 · 2020=0.1 · 2021=0.0

OSHA ITA Form 300A scorecard

Establishment book 454111 · Kettering, OH AT/BELOW-IND · MID

Grade A · TCR 0.2 · 5% of ind

  • DART 0.0 DART
  • RANK #1/5
  • PHOTO Crutchfield Corporat…
  • BOOK 6y book
  • INJ 8 inj
  • SIZE ~910 FTE

Nearest TCR peer: Crutchfield Corporation HQ (0.0 TCR gap)

Read with this employer → · Industry book → · Ohio employers → · Look up another →

Victoria's Secret Direct Call Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Victoria's Secret Direct Call Center averages 0.2 TCR (5% of the Business to Consumer retail sales Internet sites BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Victoria's Secret Direct Call Center TCR series: 2016=0.3 · 2017=0.2 · 2018=0.3 · 2019=0.1 · 2020=0.1 · 2021=0 · BLS 3.4

Where Victoria's Secret Direct Call Center falls in its industry

123 Business to Consumer retail sa establishments

Safer than 95% of graded establishments in this industry, whose median TCR is 2.5.

More dangerous than peersSafer than peers

Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 5 Business to Consumer retail sa employers in Ohio.

Victoria's Secret Direct Call Center (910 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 118 employees and a TCR of 2.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 02004006008001,000 051015 Average employees Total Case Rate Victoria's Secret Direct Call Center
Victoria's Secret Direct Call Center (910 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 118 employees and a TCR of 2.5

Victoria's Secret Direct Call Center has more employees than the Business to Consumer retail sales Intern median and a lower injury rate than the industry's median TCR of 2.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2021 0.0 0.0 0 0 0
2020 0.1 0.1 1 0 0
2019 0.1 0.1 1 0 0
2018 0.3 0.2 3 0 0
2017 0.2 0.2 1 0 0
2016 0.3 0.0 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

454111 · OH · Kettering

123 Business to Consumer retail sales Internet sites employers nationwide with a credible TCR · 22,650 rated employers in Ohio with headcount on file · 42 employers in Kettering, OH · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Crutchfield Corporation HQ 0.2 TCR
NAICS-TCR Consumer Products Internet Shopping 0.1 TCR
NAICS-TCR MoreDirectBoca 0.1 TCR
NAICS-TCR Zappos HQ 0.2 TCR
STATE-SIZE UNION HOSPITAL 910 FTE
STATE-SIZE Euclid Hospital 909 FTE
STATE-SIZE Continental Structural Plastics - Carey 912 FTE
STATE-SIZE Big Lots HQ Main Building - HQ01 906 FTE
CITY-NEAR Kettering Medical Center 5,259 FTE
CITY-NEAR 3638-K 3,317 FTE
CITY-NEAR ASHN 1,048 FTE
CITY-NEAR Alternate Solutions 1,012 FTE
NAT-TCR VenuWorks of Davenport, LLC. 0.2 TCR
NAT-TCR Pace Headquarters 0.2 TCR
NAT-TCR Ftwohc-015-Ft Worth Home Care 0.2 TCR
NAT-TCR SYNNEX Fremont 0.2 TCR
NAT-SIZE Amazon Transportation Services : MIA5 910 FTE
NAT-SIZE Corning - Concord Facility 910 FTE
NAT-SIZE Atrium Windows & Door 910 FTE
NAT-SIZE Raleigh General Hospital 910 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2021, 2020, 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.