Industry profile · NAICS 454111

Business to Consumer retail sales Internet sites

Workplace injury rates across 159 OSHA-reporting establishments in this industry, 2016–2024.

159
Employers
3.5
Avg TCR
3.4
BLS benchmark
1,707
Injuries

The industry picture

Employers in Business to Consumer retail sales Internet sites average 3.5 recordable injuries per 100 workers, 1.0 times the BLS national benchmark of 3.4.

3.5
avg TCR · reporting employers
3.4
BLS national benchmark
159
employers reporting
1,707
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Business to Consumer retail sales Internet sites Safety Data Reveals

The Business to Consumer retail sales Internet sites sector (NAICS 454111) encompasses 159 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 1,707 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 3.5 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 3.5 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Business to Consumer retail sales Internet sites that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
Entertainment Magpie dba decluttr Kennesaw, GA F 16.9
Chicago Northlake, IL F 15.0
Union City FC Union City, CA F 14.2
Hempland DC Mountville, PA F 11.8
Minimus Newbury Park, CA F 11.1
Overstock WKC Kansas City, KS F 10.7
AVP01 Nanticoke, PA F 10.5
high ridge store Quincy, IL F 10.2
LNK01 Lincoln, NE F 10.0
SoDo Warehouse Seattle, WA F 8.7
Summit Racing Equipment Texas Arlington, TX F 8.6
LAS01 Las Vegas, NV F 8.4
Nevada Mccarran, NV F 8.2
Renown Retail Shops and Material Solutions 720+ 770 Reno, NV F 7.8
Ia Esapco Dyersville, IA F 7.7
SAV01 Ellabell, GA F 7.3
hannibal store Quincy, IL D 6.5
Coupang Global, LLC - Riverside Fulfillment Center Riverside, CA D 6.4
keokuk store Quincy, IL D 6.2
Navitor Specialty Products (Ora - 0205b Columbia, NJ D 6.1
Telescents, Inc. DBA Fragrancenet Austell Warehouse Austell, GA D 6.1
Efulfillment Service Inc. Unit D., MI D 6.0
Lyons Trading Co. dba Proozy Eagan, MN D 5.9
alton store Quincy, IL D 5.6
Powell's Books -- Industrial Warehouse Portland, OR D 5.6
LNK02 Lincoln, NE D 5.6
Online Sales Tacoma, WA D 5.4
IND01 Greenwood, IN D 5.3
walkenhorst's445 Sparks, NV D 5.2
Overstock CPA Carlisle, PA D 5.1
springfiled east Quincy, IL D 5.1
Portland Clackamas, OR D 4.8
quincy store Quincy, IL D 4.7
FUN.com Inc North Mankato, MN D 4.7
Kiefer Aquatics Bloomington, IL D 4.7
Manticorp Cumberland, MD D 4.6
DFW01 Hutchins, TX D 4.5
Fast Growing Trees Fort Mill, SC D 4.5
Everything Kitchens LLC Springfield, MO D 4.2
Groupon Kentucky Hebron, KY D 4.2
Upward Partners, LLC., dba Resale.com Salt Lake City, UT D 4.2
Medina Medina, MN C 4.0
JP Boden Services Pittston, PA C 4.0
E-Commerce Fulfillment Center Davenport, IA C 3.9
Telescents, Inc. DBA Fragrancenet Reno Warehouse Reno, NV C 3.9
DC02 thredUP Mechanicsburg, PA C 3.6
warehouse Quincy, IL C 3.6
HRM Fulfillment Center Hartvillle, OH C 3.5
Lancaster Corporate Headquarters Lancaster, PA C 3.3
Pharmapacks 1516 Motor Parkway Islandia, NY C 3.2
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Business to Consumer retail sales Internet sites?

This sector averages 3.5 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.