Commercial and industrial machinery repair and maintenance services · California
West Region Customer Center
Fremont, CA · ~155 workers · 3 years of OSHA Injury Tracking Application data.
- C
- Average Safety Record
- 1.8
- Avg TCR
- 2.1
- Industry avg
- 0
- Fatalities
The verdict
West Region Customer Center runs at 84% of its industry's injury rate - about level with the typical Commercial and industrial machinery repair and maintenance services workplace, earning a grade C.
West Region Customer Center: 1.8 TCR = 84% of Commercial and industrial machinery repair and maintenance services BLS 2.1 · 3y Form 300A (see methodology below)
West Region Customer Center safety composite
West Region Customer Center scores strongest on total case rate (tcr) (safer than 68% of same-industry peers) and weakest on dart rate (safer than 46%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
56/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- C 1.77 per 100 workers
Safer than 68% of industry peers
- DART rate
- D 1.01 per 100 workers
Safer than 46% of industry peers
- Fatalities
- D 0
Safer than 51% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−1.2
2022→2024
West Region Customer Center injury rate improved
West Region Customer Center's TCR fell 1.2 from 2.2 in 2022 to 1.0 in 2024. Peak filing year was 2022 at 2.2 TCR. In 2024, DART was 0.57× this establishment's average TCR (severity share of cases).
2022=2.2 · 2023=2.1 · 2024=1.0
OSHA ITA Form 300A scorecard
Establishment book 811310 · Fremont, CA AT/BELOW-IND · MID
Grade C · TCR 1.8 · 84% of ind
- DART 1.0 DART
- RANK #38/148
- PHOTO MH Evansville
- BOOK 3y book
- INJ 9 inj
- SIZE ~155 FTE
Nearest TCR peer: MH Evansville (0.0 TCR gap)
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West Region Customer Center in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
West Region Customer Center
1.8 TCR
- MH Evansville
MH Evansville
1.8 TCR
- Jacksonville M
Jacksonville Moncrief
1.8 TCR
- APG Mills Rd
APG Mills Rd
1.8 TCR
- Commercial HVA
Commercial HVAC Americas : SVC-Texas North Louisianna : SVC-Austin TX-USA
1.8 TCR
What this shows West Region Customer Center averages 1.8 TCR (84% of the Commercial and industrial machinery repair and maintenance services BLS benchmark).
West Region Customer Center TCR series: 2022=2.2 · 2023=2.1 · 2024=1 · BLS 2.1
Where West Region Customer Center falls in its industry
2,560 Commercial and industrial mach establishmentsSafer than 68% of graded establishments in this industry, whose median TCR is 2.7.
Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #38 safest of 148 Commercial and industrial mach employers in California.
West Region Customer Center has more employees than the Commercial and industrial machinery repa median and a lower injury rate than the industry's median TCR of 2.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 1.0 | 1.0 | 1 | 0 | 0 |
| 2023 | 2.1 | 1.6 | 4 | 0 | 0 |
| 2022 | 2.2 | 2.2 | 4 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
811310 · CA · Fremont
2,560 Commercial and industrial machinery repair and maintenance services employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 348 employers in Fremont, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | MH Evansville | 1.8 TCR |
| NAICS-TCR | Jacksonville Moncrief | 1.8 TCR |
| NAICS-TCR | APG Mills Rd | 1.8 TCR |
| NAICS-TCR | Commercial HVAC Americas : SVC-Texas North Louisianna : SVC-Austin TX-USA | 1.8 TCR |
| STATE-SIZE | T&A - Oxnard - Harvest | 155 FTE |
| STATE-SIZE | Treehouse California Almonds | 155 FTE |
| STATE-SIZE | ARTURO GODINEZ | 155 FTE |
| STATE-SIZE | BEACH CITIES CONSTRUCT/FLD SRVS - 1 | 155 FTE |
| CITY-NEAR | NA-US-CA-Fremont-45500 Fremont Blvd | 21,378 FTE |
| CITY-NEAR | NA-US-CA-Fremont-Factory | 12,707 FTE |
| CITY-NEAR | California Department of Transportation Facility 517 | 2,891 FTE |
| CITY-NEAR | Lam Research Corp. Fremont Campus | 2,887 FTE |
| NAT-TCR | Resort Vacations 14 | 1.8 TCR |
| NAT-TCR | Atlanta Maint Garage - Mdot | 1.8 TCR |
| NAT-TCR | Ocado Solutions USA Groveland | 1.8 TCR |
| NAT-TCR | MS163 Leaf River Cellulose | 1.8 TCR |
| NAT-SIZE | Beacon CT | 155 FTE |
| NAT-SIZE | Powerhouse Financial Services | 155 FTE |
| NAT-SIZE | Vernon Hills Il - 3327 | 155 FTE |
| NAT-SIZE | Triadelphia Wv - 3368 | 155 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.