Hotels and Motels · Missouri

WVO - Call Center - Springfield, MO

Springfield, MO · ~298 workers · 4 years of OSHA Injury Tracking Application data.

B
Good Safety Record
1.6
Avg TCR
3.0
Industry avg
0
Fatalities
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The verdict

WVO - Call Center - Springfield, MO runs at 53% of its industry's injury rate - safer than the typical Hotels and Motels workplace, earning a grade B.

WVO - Call Center - Springfield, MO: 1.6 TCR = 53% of Hotels and Motels BLS 3.0 · 4y Form 300A (see methodology below)

WVO - Call Center - Springfield, MO safety composite

WVO - Call Center - Springfield, MO scores strongest on total case rate (tcr) (safer than 90% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

66/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 1.58 per 100 workers

Safer than 90% of industry peers

DART rate
D 1.42 per 100 workers

Safer than 51% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

WVO - Call Center - Springfield, MO: 0.4 → 3.2 TCR

Peak year 2019 @ 3.2 TCR · DART/TCR 0.9× in 2019

WVO - Call Center - Springfield, MO's TCR rose 2.8 from 0.4 in 2016 to 3.2 in 2019. In 2019, DART was 0.9× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 721110 · Springfield, MO AT/BELOW-IND · MID

Grade B · TCR 1.6 · 53% of ind

  • DART 1.4 DART
  • RANK #36/199
  • PHOTO HENRIETTA LODGING AS…
  • BOOK 4y book
  • INJ 12 inj
  • SIZE ~298 FTE

Nearest TCR peer: HENRIETTA LODGING ASSOCIATES, LLC (0.0 TCR gap)

Read with this employer → · Industry book → · Missouri employers → · Look up another →

WVO - Call Center - Springfield, MO in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows WVO - Call Center - Springfield, MO averages 1.6 TCR (53% of the Hotels and Motels BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

WVO - Call Center - Springfield, MO TCR series: 2016=0.4 · 2017=1.6 · 2018=1.2 · 2019=3.2 · BLS 3.0

Where WVO - Call Center - Springfield, MO falls in its industry

9,342 Hotels and Motels establishments

Safer than 90% of graded establishments in this industry, whose median TCR is 4.8.

More dangerous than peersSafer than peers

Narrower to Missouri alone (the establishments it most directly competes with for workers and contracts): ranked #36 safest of 199 Hotels and Motels employers in Missouri.

WVO - Call Center - Springfield, MO (298 employees, TCR 1.6) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300400 05101520 Average employees Total Case Rate WVO - Call Center - Springfield, MO
WVO - Call Center - Springfield, MO (298 employees, TCR 1.6) among 29 same-industry peers, split at the industry median of 48 employees and a TCR of 4.8

WVO - Call Center - Springfield, MO has more employees than the Hotels and Motels median and a lower injury rate than the industry's median TCR of 4.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 3.2 1.4 7 2 0
2018 1.2 0.0 2 1 0
2017 1.6 0.4 2 2 0
2016 0.4 0.0 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

721110 · MO · Springfield

9,342 Hotels and Motels employers nationwide with a credible TCR · 10,075 rated employers in Missouri with headcount on file · 633 employers in Springfield, MO · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR HENRIETTA LODGING ASSOCIATES, LLC 1.6 TCR
NAICS-TCR ASC Parent Company 1.6 TCR
NAICS-TCR 20342 DOUBLETREE BY HILTON BOSTON-DOWNTOWN 1.6 TCR
NAICS-TCR Raleigh-Durham Embassy Suites 1.6 TCR
STATE-SIZE Milbank Manufacturing Kansas City 298 FTE
STATE-SIZE WM 1021 298 FTE
STATE-SIZE SODEXO AT UNIVERSITY OF CENTRAL MISSOURI 298 FTE
STATE-SIZE Buick Resource Recycling Division 299 FTE
CITY-NEAR MERCY HOSPITAL SPRINGFIELD 4,885 FTE
CITY-NEAR Prime, Inc. HQ 3,091 FTE
CITY-NEAR Corp 3,052 FTE
CITY-NEAR Bass Pro Corporate 1,888 FTE
NAT-TCR Buchanan High School 1.6 TCR
NAT-TCR Cameron 1.6 TCR
NAT-TCR 072355-Colorado/Wyoming Cs District 1.6 TCR
NAT-TCR Schwarze 1.6 TCR
NAT-SIZE 410 Valley Ave NW 298 FTE
NAT-SIZE 10801 Highway 3 298 FTE
NAT-SIZE Pieper Houston Electric, LP - Houston Operations Office 298 FTE
NAT-SIZE Police Department 298 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.