Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

Page 20 of 56
Employer LocationGradeAvg TCR
4186-02966 Torrance, CA D 4.9
4186-26851 Bronx, NY D 4.9
4186-01602 Morrisville, PA D 4.9
4186-04112 Coral Springs, FL D 4.9
4186-03891 East Longmeadow, MA D 4.9
6140-61400124 Woonsocket, RI D 4.9
4186-00212 Winston Salem, NC D 4.9
4186-01203 Sacramento, CA D 4.9
4186-03594 Philadelphia, PA D 4.9
6140-61400117 Woonsocket, RI D 4.9
61400323 Ct323 Wethersfield Wethersfield, CT D 4.9
4186-06326 White Plains, NY D 4.9
01680 Store 01680 Silver Spring, MD D 4.9
4186-04933 Orange, CA D 4.9
4186-04016 Lake Grove, NY D 4.8
31780 Store 31780 Providence, RI D 4.8
4186-05303 Jacksonville, FL D 4.8
61400553 Nj553 Sparta Sparta, NJ D 4.8
4186-00196 Tampa, FL D 4.8
4186-05586 Elizabeth, NJ D 4.8
4186-02524 Mcallen, TX D 4.8
4186-05233 Watsonville, CA D 4.8
4186-02744 Twin Falls, ID D 4.8
4186-05428 Richmond Hill, NY D 4.8
4186-01432 Chicopee, MA D 4.8
4186-05147 Kissimmee, FL D 4.8
4186-27429 Capitol Heights, MD D 4.8
02590 Store 02590 Hobbs, NM D 4.8
03116 Store 03116 Douglas, AZ D 4.8
4186-02785 Morgan Hill, CA D 4.8
4186-30039 Orlando, FL D 4.8
4186-20912 Louisville, KY D 4.7
4186-01653 Claymont, DE D 4.7
61400501 Ny501 Ballston Spa Ballston Spa, NY D 4.7
4186-05968 W Saint Paul, MN D 4.7
4186-31993 Suffolk, VA D 4.7
4186-04261 Boca Raton, FL D 4.7
03335 Store 03335 Edwardsville, IL D 4.7
61400104 Ri104 Coventry Coventry, RI D 4.7
Retail Rebel - Belton Belton, MO D 4.7
61400254 Ma254 Fall River Fall River, MA D 4.7
4186-02565 San Antonio, TX D 4.7
4186-01182 Monroe, LA D 4.6
4186-02367 Beavercreek, OH D 4.6
61400514 Ny514 Mahopac Mahopac, NY D 4.6
4186-29209 Daytona Beach, FL D 4.6
61400121 Ri121 Johnston Johnston, RI D 4.6
4186-00703 Baltimore, MD D 4.6
4186-05810 Los Angeles, CA D 4.6
4186-04954 North Miami Beach, FL D 4.6
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.