Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
61400216 Ma216 East Springfield Springfield, MA C 3.5
4186-03574 Philadelphia, PA C 3.5
4186-03748 El Centro, CA C 3.5
4186-05481 Irvington, NJ C 3.5
4186-01194 Owings Mills, MD C 3.5
4186-07554 Houston, TX C 3.4
02162 Store 02162 Santa Rosa, CA C 3.4
22269 Store 22269 Odessa, TX C 3.4
North Mountain Supply Mildred, PA C 3.4
4186-03680 Eden Prairie, MN C 3.4
6140-61400255 Saugus, MA C 3.4
4186-01390 Worcester, MA C 3.4
4186-02656 Casa Grande, AZ C 3.4
4186-00325 Troy, AL C 3.4
4186-03898 Lake Elsinore, CA C 3.4
4186-05249 Brooklyn, NY C 3.4
4186-01875 San Antonio, TX C 3.4
4186-02828 Billings, MT C 3.4
4186-01240 Stockton, CA C 3.4
61400405 Nh405 Northumberland Northumberland, NH C 3.4
4186-00114 Montgomery, AL C 3.4
4186-02869 Lubbock, TX C 3.4
4186-05791 Hollister, CA C 3.4
4186-01281 Jackson, TN C 3.3
4186-04187 Culver City, CA C 3.3
4186-03258 Monroe, WA C 3.3
4186-00309 Danville, VA C 3.3
4186-00395 Bartlett, TN C 3.3
4186-01293 Topeka, KS C 3.3
4186-04357 Longmont, CO C 3.3
4186-05761 Auburndale, FL C 3.3
61400225 Ma225 Southbridge Southbridge, MA C 3.3
4186-04073 Moreno Valley, CA C 3.3
4186-07070 North Las Vegas, NV C 3.3
4186-00489 Pearland, TX C 3.3
61400605 Pa605 Warminster Warminster, PA C 3.3
4186-05112 Lindenhurst, NY C 3.3
4186-02522 Worcester, MA C 3.3
4186-04885 Berkeley, CA C 3.2
4186-07783 La Mirada, CA C 3.2
4186-27145 Brooklyn, NY C 3.2
4186-02514 West Monroe, LA C 3.2
61400558 Nj558 Freehold Freehold, NJ C 3.2
4186-02445 Rancho Cucamonga, CA C 3.2
4186-03621 Beaumont, CA C 3.2
4186-00225 Alexandria, VA C 3.2
4186-00778 Monroe, MI C 3.2
4186-03150 Maplewood, MN C 3.2
4186-07906 Burien, WA C 3.2
6140-61400428 Bennington, VT C 3.2
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.