Office Administrative Services · Iowa
0408 - Windows-Customer Care
Grinnell, IA · ~211 workers · 3 years of OSHA Injury Tracking Application data.
- D
- Poor Safety Record
- 3.4
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
0408 - Windows-Customer Care runs at 131% of its industry's injury rate - more dangerous than the typical Office Administrative Services workplace, earning a grade D.
0408 - Windows-Customer Care: 3.4 TCR = 131% of Office Administrative Services BLS 2.6 · 3y Form 300A (see methodology below)
0408 - Windows-Customer Care safety composite
0408 - Windows-Customer Care scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 13%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
25/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- F 3.41 per 100 workers
Safer than 21% of industry peers
- DART rate
- F 2.52 per 100 workers
Safer than 13% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Rising injury rate
0408 - Windows-Customer Care: 2.7 → 4.6 TCR
Peak year 2019 @ 4.6 TCR · DART/TCR 0.74× in 2019
0408 - Windows-Customer Care's TCR rose 1.9 from 2.7 in 2016 to 4.6 in 2019. In 2019, DART was 0.74× this establishment's average TCR (severity share of cases).
OSHA ITA Form 300A scorecard
Establishment book 561110 · Grinnell, IA ABOVE-IND · MID
Grade D · TCR 3.4 · 131% of ind
- DART 2.5 DART
- RANK #5/6
- PHOTO Developmental Servic…
- BOOK 3y book
- INJ 24 inj
- SIZE ~211 FTE
Nearest TCR peer: Developmental Services Department (0.0 TCR gap)
Read with this employer → · Industry book → · Iowa employers → · Look up another →
0408 - Windows-Customer Care in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
0408 - Windows-Customer Care
3.4 TCR
- Developmental
Developmental Services Department
3.4 TCR
- IL - Supply Ch
IL - Supply Chain Office NLC
3.4 TCR
- Atwater
Atwater
3.4 TCR
- APS FireCo Cor
APS FireCo Corporate
3.4 TCR
What this shows 0408 - Windows-Customer Care averages 3.4 TCR (131% of the Office Administrative Services BLS benchmark).
0408 - Windows-Customer Care TCR series: 2016=2.7 · 2017=2.9 · 2019=4.6 · BLS 2.6
Where 0408 - Windows-Customer Care falls in its industry
544 Office Administrative Services establishmentsSafer than 21% of graded establishments in this industry, whose median TCR is 1.2.
Narrower to Iowa alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 6 Office Administrative Services employers in Iowa.
0408 - Windows-Customer Care has more employees than the Office Administrative Services median and a higher injury rate than the industry's median TCR of 1.2. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2019 | 4.6 | 2.5 | 11 | 0 | 0 |
| 2017 | 2.9 | 1.7 | 7 | 0 | 0 |
| 2016 | 2.7 | 1.3 | 6 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561110 · IA · Grinnell
544 Office Administrative Services employers nationwide with a credible TCR · 7,192 rated employers in Iowa with headcount on file · 40 employers in Grinnell, IA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Developmental Services Department | 3.4 TCR |
| NAICS-TCR | IL - Supply Chain Office NLC | 3.4 TCR |
| NAICS-TCR | Atwater | 3.4 TCR |
| NAICS-TCR | APS FireCo Corporate | 3.4 TCR |
| STATE-SIZE | Des Moines Water Works | 211 FTE |
| STATE-SIZE | US Gypsum Sperry | 211 FTE |
| STATE-SIZE | Discovery Living, Inc. | 211 FTE |
| STATE-SIZE | CJ Bio America | 212 FTE |
| CITY-NEAR | Grinnell Mutual Reinsurance Co | 786 FTE |
| CITY-NEAR | North America : Grinnell Windows | 474 FTE |
| CITY-NEAR | 0403 - Windows-Grinnell | 436 FTE |
| CITY-NEAR | North America : Customer Experience US | 357 FTE |
| NAT-TCR | Admin Building | 3.4 TCR |
| NAT-TCR | LCI-045 | 3.4 TCR |
| NAT-TCR | Station 211 | 3.4 TCR |
| NAT-TCR | Diab Americas LP | 3.4 TCR |
| NAT-SIZE | #500 Lawrenceville Shoprite | 211 FTE |
| NAT-SIZE | Belvidere Plant | 211 FTE |
| NAT-SIZE | Field Services | 211 FTE |
| NAT-SIZE | Arraycon LLC | 211 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.