Customer service call centers · Texas
311 Call Center - DATAMARK, Inc.
El Paso, TX · ~43 workers · 2 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 1.2
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
311 Call Center - DATAMARK, Inc. runs at 46% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.
311 Call Center - DATAMARK, Inc.: 1.2 TCR = 46% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)
311 Call Center - DATAMARK, Inc. safety composite
311 Call Center - DATAMARK, Inc. scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 30%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
51/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- F 1.2 per 100 workers
Safer than 30% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 76% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−2.4
2016→2017
311 Call Center - DATAMARK, Inc. injury rate improved
311 Call Center - DATAMARK, Inc.'s TCR fell 2.4 from 2.4 in 2016 to 0.0 in 2017. Peak filing year was 2016 at 2.4 TCR. In 2017, DART was 0× this establishment's average TCR (severity share of cases).
2016=2.4 · 2017=0.0
OSHA ITA Form 300A scorecard
Establishment book 561422 · El Paso, TX AT/BELOW-IND · SMALL
Grade A · TCR 1.2 · 46% of ind
- DART 0.0 DART
- RANK #19/21
- PHOTO E Mail Solutions, In…
- BOOK 2y book
- INJ 1 inj
- SIZE ~43 FTE
Nearest TCR peer: E Mail Solutions, Inc dba EMS, Inc. (0.0 TCR gap)
Read with this employer → · Industry book → · Texas employers → · Look up another →
311 Call Center - DATAMARK, Inc. in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
311 Call Center - DATAMARK, Inc.
1.2 TCR
- E Mail Solutio
E Mail Solutions, Inc dba EMS, Inc.
1.2 TCR
- Woodway
Woodway
1.2 TCR
- OR-Salem Call
OR-Salem Call Center
1.2 TCR
- HoneywellFL24
HoneywellFL24
1.2 TCR
What this shows 311 Call Center - DATAMARK, Inc. averages 1.2 TCR (46% of the Customer service call centers BLS benchmark).
311 Call Center - DATAMARK, Inc. TCR series: 2016=2.4 · 2017=0 · BLS 2.6
Where 311 Call Center - DATAMARK, Inc. falls in its industry
159 Customer service call centers establishmentsSafer than 30% of graded establishments in this industry, whose median TCR is 0.8.
Narrower to Texas alone (the establishments it most directly competes with for workers and contracts): ranked #19 safest of 21 Customer service call centers employers in Texas.
311 Call Center - DATAMARK, Inc. has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2017 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2016 | 2.4 | 0.0 | 1 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · TX · El Paso
159 Customer service call centers employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 974 employers in El Paso, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | E Mail Solutions, Inc dba EMS, Inc. | 1.2 TCR |
| NAICS-TCR | Woodway | 1.2 TCR |
| NAICS-TCR | OR-Salem Call Center | 1.2 TCR |
| NAICS-TCR | HoneywellFL24 | 1.2 TCR |
| STATE-SIZE | Timpson Hatchery | 43 FTE |
| STATE-SIZE | Midkiff Farmers Coop | 43 FTE |
| STATE-SIZE | Seagraves GP Shelling Plant | 43 FTE |
| STATE-SIZE | El Paso Golden Peanut Treenut Pecan Shelling | 43 FTE |
| CITY-NEAR | U.S. Border Patrol Sector - El Paso | 2,330 FTE |
| CITY-NEAR | Alegre Home Health Care, LLC EL PASO | 1,942 FTE |
| CITY-NEAR | Office of Field Operations - El Paso | 1,847 FTE |
| CITY-NEAR | MVT Services, LLC | 1,798 FTE |
| NAT-TCR | Dallastown Operating Inc. | 1.2 TCR |
| NAT-TCR | Egg Harbor Facility | 1.2 TCR |
| NAT-TCR | Ryerson- Lansing | 1.2 TCR |
| NAT-TCR | Industrial Park | 1.2 TCR |
| NAT-SIZE | Hampton Inn Coconut Grove | 43 FTE |
| NAT-SIZE | Springhill Suites | 43 FTE |
| NAT-SIZE | Yokohama Tire Corporation - Columbus DC | 43 FTE |
| NAT-SIZE | HBSHSENY79 | 43 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.