Employer · Oregon

OR-Salem Call Center

Name: OR-Salem Call Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Salem, OR · ~787 workers · 4 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 1.2
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

OR-Salem Call Center runs at 47% of its industry's injury rate - far safer than the typical industry workplace, earning a grade A.

OR-Salem Call Center: 1.2 TCR = 47% of industry BLS 2.6 · 4y Form 300A (see methodology below)

OR-Salem Call Center safety composite

OR-Salem Call Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on total case rate (tcr) (safer than 29%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

38/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 1.21 per 100 workers

Safer than 29% of industry peers
DART rate: D 0.31 per 100 workers

Safer than 40% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.6

2016→2019

OR-Salem Call Center injury rate improved

OR-Salem Call Center's TCR fell 0.6 from 1.4 in 2016 to 0.8 in 2019. Peak filing year was 2016 at 1.4 TCR. In 2019, DART was 0.26× this establishment's average TCR (severity share of cases).

2016=1.4 · 2017=1.3 · 2018=1.4 · 2019=0.8

OSHA ITA Form 300A scorecard

Establishment book 561422 · Salem, OR AT/BELOW-IND · MID

Grade A · TCR 1.2 · 47% of ind

DART 0.3 DART
RANK P29
PHOTO HoneywellFL24
BOOK 4y book
INJ 29 inj
SIZE ~787 FTE

Nearest TCR peer: HoneywellFL24 (0.0 TCR gap)

Read with this employer → · Industry book → · Oregon employers → · Look up another →

This site

1.2
HoneywellFL24

1.2
E Mail Solutio

1.2
Woodway

1.2
311 Call Cente

1.2

What this shows OR-Salem Call Center averages 1.2 TCR (47% of the industry BLS benchmark).

OR-Salem Call Center TCR series: 2016=1.4 · 2017=1.3 · 2018=1.4 · 2019=0.8 · BLS 2.6

Where OR-Salem Call Center falls in its industry

159 industry establishments

Safer than 29% of graded establishments in this industry, whose median TCR is 0.8.

Grade A

More dangerous than peersSafer than peers

OR-Salem Call Center (787 employees, TCR 1.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

OR-Salem Call Center has more employees than the industry median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses
2019	0.8	0.3	5	0
2018	1.4	1.2	8	1
2017	1.3	1.0	8	0
2016	1.4	1.2	8	0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OR · Salem

159 industry employers nationwide with a credible TCR · 8,031 rated employers in Oregon with headcount on file · 471 employers in Salem, OR · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	HoneywellFL24	MIAMI, FL	1.2 TCR
NAICS-TCR	E Mail Solutions, Inc dba EMS, Inc.	OMAHA, NE	1.2 TCR
NAICS-TCR	Woodway	SAN ANTONIO, TX	1.2 TCR
NAICS-TCR	311 Call Center - DATAMARK, Inc.	EL PASO, TX	1.2 TCR
STATE-SIZE	Maxim Integrated	BEAVERTON	789 FTE
STATE-SIZE	DMV: Lana Blvd	SALEM	785 FTE
STATE-SIZE	Daimler Trucks North America LLC - Montgomery Park	PORTLAND	782 FTE
STATE-SIZE	Multnomah County Bldg 167/Five Oak Building	PORTLAND	780 FTE
CITY-NEAR	Oregon State Hospital-Salem Campus	Salem	2,036 FTE
CITY-NEAR	North America Fulfillment Centers (FCs) : PDX7	Salem	1,559 FTE
CITY-NEAR	Chemeketa Community College	Salem	1,551 FTE
CITY-NEAR	Human Service Building ODHS	Salem	1,402 FTE
NAT-TCR	NBC Sports Group : Sports - Remotes	Stamford, CT	1.2 TCR
NAT-TCR	Circle Graphics - Baton Rouge	Baton Rouge, LA	1.2 TCR
NAT-TCR	Aldelano Corporation	Jackson, TN	1.2 TCR
NAT-TCR	LaHarpe Davier	Laharpe, IL	1.2 TCR
NAT-SIZE	Honeywell Intelligrated - OH0K	Mason, OH	787 FTE
NAT-SIZE	Primoris Industrial Constructors	Baton Rouge, LA	787 FTE
NAT-SIZE	ALPRGARC	Alpharetta, GA	787 FTE
NAT-SIZE	Kuakini Medical Center	Honolulu, HI	787 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.