Telephone call centers · Ohio

Akron-350

Name: Akron-350 Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Akron, OH · ~321 workers · 3 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 0.5
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Akron-350 runs at 18% of its industry's injury rate - far safer than the typical Telephone call centers workplace, earning a grade A.

Akron-350: 0.5 TCR = 18% of Telephone call centers BLS 2.6 · 3y Form 300A (see methodology below)

Akron-350 safety composite

Akron-350 scores strongest on total case rate (tcr) (safer than 72% of same-industry peers) and weakest on dart rate (safer than 30%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

52/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): C 0.46 per 100 workers

Safer than 72% of industry peers
DART rate: F 0.44 per 100 workers

Safer than 30% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Akron-350 held a steady TCR band

Akron-350's TCR held near 0.1 from 0.6 in 2016 to 0.4 in 2018. Peak filing year was 2016 at 0.6 TCR. In 2018, DART was 0.96× this establishment's average TCR (severity share of cases).

2016=0.6 · 2017=0.3 · 2018=0.4

OSHA ITA Form 300A scorecard

Establishment book 561422 · Akron, OH AT/BELOW-IND · MID

Grade A · TCR 0.5 · 18% of ind

DART 0.4 DART
RANK #3/6
PHOTO Corp/CTC
BOOK 3y book
INJ 4 inj
SIZE ~321 FTE

Nearest TCR peer: Corp/CTC (0.0 TCR gap)

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0.5
Corp/CTC

0.5
CSC Bluefield

0.5
Alorica Austin

0.5
Corporate

0.5

What this shows Akron-350 averages 0.5 TCR (18% of the Telephone call centers BLS benchmark).

Akron-350 TCR series: 2016=0.6 · 2017=0.3 · 2018=0.4 · BLS 2.6

Where Akron-350 falls in its industry

159 Telephone call centers establishments

Safer than 72% of graded establishments in this industry, whose median TCR is 0.8.

Grade A

More dangerous than peersSafer than peers

Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 6 Telephone call centers employers in Ohio.

Akron-350 (321 employees, TCR 0.5) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Akron-350 has fewer employees than the Telephone call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries
2018	0.4	0.4	1
2017	0.3	0.3	1
2016	0.6	0.3	2

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OH · Akron

159 Telephone call centers employers nationwide with a credible TCR · 22,650 rated employers in Ohio with headcount on file · 512 employers in Akron, OH · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	Corp/CTC	CHIPPEWA FALLS, WI	0.5 TCR
NAICS-TCR	CSC Bluefield	BLUEFIELD, WV	0.5 TCR
NAICS-TCR	Alorica Austin-GM	AUSTIN, TX	0.5 TCR
NAICS-TCR	Corporate	ESCONDIDO, CA	0.5 TCR
STATE-SIZE	Trew - FFD	FAIRFIELD	321 FTE
STATE-SIZE	Solvay Specialty Polymers, LLC, Marietta, Ohio	MARIETTA	321 FTE
STATE-SIZE	Main St.	LOUISVILLE	321 FTE
STATE-SIZE	Gradall Industries, LLC New Philadelphia	NEW PHILADELPHIA	321 FTE
CITY-NEAR	Children's Hospital Medical Center of Akron	Akron	6,746 FTE
CITY-NEAR	Akron Children's Hospital	Akron	6,060 FTE
CITY-NEAR	Summa Health - Akron City	Akron	4,801 FTE
CITY-NEAR	Akron General Medical Center	Akron	4,176 FTE
NAT-TCR	Avenel Site	Avenel, NJ	0.5 TCR
NAT-TCR	New York - 450	Bethpage, NY	0.5 TCR
NAT-TCR	Matagorda Nursing and Rehabilitation Center, LLC.	Victoria, AK	0.5 TCR
NAT-TCR	Fire Station 12	Long Beach, CA	0.5 TCR
NAT-SIZE	Northern Virginia Electric Cooperative (NOVEC)	Manassas, VA	321 FTE
NAT-SIZE	Plastics One, Inc	Roanoke, VA	321 FTE
NAT-SIZE	CWC Textron	Muskegon, MI	321 FTE
NAT-SIZE	Atlanta (Gamav)	Atlanta, GA	321 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.