Customer service call centers · California

Alorica - Clovis

Name: Alorica - Clovis Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Clovis, CA · ~687 workers · 3 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

A
Excellent Safety Record: 1.3
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Alorica - Clovis runs at 48% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Alorica - Clovis: 1.3 TCR = 48% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Alorica - Clovis safety composite

Alorica - Clovis scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 19%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

30/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 1.26 per 100 workers

Safer than 28% of industry peers
DART rate: F 0.9 per 100 workers

Safer than 19% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Alorica - Clovis held a steady TCR band

Alorica - Clovis's TCR held near 0.3 from 1.3 in 2017 to 1.6 in 2019. In 2019, DART was 0.71× this establishment's average TCR (severity share of cases).

2017=1.3 · 2018=0.8 · 2019=1.6

OSHA ITA Form 300A scorecard

Establishment book 561422 · Clovis, CA AT/BELOW-IND · MID

Grade A · TCR 1.3 · 48% of ind

DART 0.9 DART
RANK #7/13
PHOTO Harland Clarke - New…
BOOK 3y book
INJ 17 inj
SIZE ~687 FTE

Nearest TCR peer: Harland Clarke - New Braunfels (0.0 TCR gap)

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1.3
Harland Clarke

1.3
OR-Salem Call

1.2
HoneywellFL24

1.2
E Mail Solutio

1.2

What this shows Alorica - Clovis averages 1.3 TCR (48% of the Customer service call centers BLS benchmark).

Alorica - Clovis TCR series: 2017=1.3 · 2018=0.8 · 2019=1.6 · BLS 2.6

Where Alorica - Clovis falls in its industry

159 Customer service call centers establishments

Safer than 28% of graded establishments in this industry, whose median TCR is 0.8.

Grade A

More dangerous than peersSafer than peers

Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #7 safest of 13 Customer service call centers employers in California.

Alorica - Clovis (687 employees, TCR 1.3) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Alorica - Clovis has more employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses
2019	1.6	0.9	9	0
2018	0.8	0.3	1	2
2017	1.3	0.4	7	0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · CA · Clovis

159 Customer service call centers employers nationwide with a credible TCR · 51,834 rated employers in California with headcount on file · 125 employers in Clovis, CA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	Harland Clarke - New Braunfels	NEW BRAUNFELS, TX	1.3 TCR
NAICS-TCR	OR-Salem Call Center	SALEM, OR	1.2 TCR
NAICS-TCR	HoneywellFL24	MIAMI, FL	1.2 TCR
NAICS-TCR	E Mail Solutions, Inc dba EMS, Inc.	OMAHA, NE	1.2 TCR
STATE-SIZE	Santa Clara	SANTA CLARA	687 FTE
STATE-SIZE	ALHAMBRA HOSPITAL MEDICAL CENTER	ALHAMBRA	687 FTE
STATE-SIZE	Rudolph and Sletten	SAN CARLOS	686 FTE
STATE-SIZE	Mesa Energy Systems, Inc.	IRVINE	688 FTE
CITY-NEAR	Clovis Community Medical Ctr	Clovis	2,643 FTE
CITY-NEAR	City of Clovis	Clovis	668 FTE
CITY-NEAR	Enhanced Landscape Management	Clovis	510 FTE
CITY-NEAR	Anlin Industries	Clovis	490 FTE
NAT-TCR	Cimcool Industrial Products LLC	Cincinnati, OH	1.3 TCR
NAT-TCR	South Texas	Houston, TX	1.3 TCR
NAT-TCR	Martin Sullivan Carthage IL	Carthage, IL	1.3 TCR
NAT-TCR	Killeen Tx	Killeen, TX	1.3 TCR
NAT-SIZE	Fort Smith - 5711 RS Boreham Jr Street	Fort Smith, AR	687 FTE
NAT-SIZE	Mtp	Mount Prospect, IL	687 FTE
NAT-SIZE	Loews Miami Beach Hotel	Miami Beach, FL	687 FTE
NAT-SIZE	Performance Contractors, Inc. - Dow Plaq - Poly D	Plaquemine, LA	687 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.