Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions · Maryland
Baltimore Call Center
Linthicum, MD · ~119 workers · 8 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.5
- Avg TCR
- 2.8
- Industry avg
- 0
- Fatalities
The verdict
Baltimore Call Center runs at 17% of its industry's injury rate - far safer than the typical Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions workplace, earning a grade A.
Baltimore Call Center: 0.5 TCR = 17% of Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions BLS 2.8 · 8y Form 300A (see methodology below)
Baltimore Call Center safety composite
Baltimore Call Center scores strongest on total case rate (tcr) (safer than 97% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
80/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 0.48 per 100 workers
Safer than 97% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 80% of industry peers
- Fatalities
- D 0
Safer than 51% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
TCR Δ
−0.8
2017→2024
Baltimore Call Center injury rate improved
Baltimore Call Center's TCR fell 0.8 from 0.8 in 2017 to 0.0 in 2024. Peak filing year was 2020 at 0.8 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).
2017=0.8 · 2018=0.8 · 2019=0.7 · 2020=0.8 · 2021=0.8 · 2022=0.0 · 2023=0.0 · 2024=0.0
OSHA ITA Form 300A scorecard
Establishment book 238220 · Linthicum, MD AT/BELOW-IND · MID
Grade A · TCR 0.5 · 17% of ind
- DART 0.0 DART
- RANK #5/121
- PHOTO Frank Lill & Son, Inc.
- BOOK 8y book
- INJ 5 inj
- SIZE ~119 FTE
Nearest TCR peer: Frank Lill & Son, Inc. (0.0 TCR gap)
Read with this employer → · Industry book → · Maryland employers → · Look up another →
Baltimore Call Center in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site
Baltimore Call Center
0.5 TCR
- Frank Lill & S
Frank Lill & Son, Inc.
0.5 TCR
- Grant Sheet Me
Grant Sheet Metal
0.5 TCR
- 0F87 - PITTSBU
0F87 - PITTSBURGH FIRE
0.5 TCR
- Cleveland, OH
Cleveland, OH HVAC
0.5 TCR
What this shows Baltimore Call Center averages 0.5 TCR (17% of the Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions BLS benchmark).
Baltimore Call Center TCR series: 2017=0.8 · 2018=0.8 · 2019=0.7 · 2020=0.8 · 2021=0.8 · 2022=0 · 2023=0 · 2024=0 · BLS 2.8
Where Baltimore Call Center falls in its industry
5,793 Sewer and Drain Cleaning, Plum establishmentsSafer than 97% of graded establishments in this industry, whose median TCR is 3.3.
Narrower to Maryland alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 121 Sewer and Drain Cleaning, Plum employers in Maryland.
Baltimore Call Center has more employees than the Sewer and Drain Cleaning, Plumbing, Home median and a lower injury rate than the industry's median TCR of 3.3. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2023 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2022 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2021 | 0.8 | 0.0 | 1 | 0 | 0 |
| 2020 | 0.8 | 0.8 | 1 | 0 | 0 |
| 2019 | 0.7 | 0.0 | 1 | 0 | 0 |
| 2018 | 0.8 | 0.8 | 1 | 0 | 0 |
| 2017 | 0.8 | 0.8 | 1 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
238220 · MD · Linthicum
5,793 Sewer and Drain Cleaning, Plumbing, Home Office Administrative functions employers nationwide with a credible TCR · 7,213 rated employers in Maryland with headcount on file · 35 employers in Linthicum, MD · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Frank Lill & Son, Inc. | 0.5 TCR |
| NAICS-TCR | Grant Sheet Metal | 0.5 TCR |
| NAICS-TCR | 0F87 - PITTSBURGH FIRE | 0.5 TCR |
| NAICS-TCR | Cleveland, OH HVAC | 0.5 TCR |
| STATE-SIZE | Medical Cannabis Grower | 119 FTE |
| STATE-SIZE | Strategic Factory | 119 FTE |
| STATE-SIZE | General Sheet Metal & Mechanical, LLC | 119 FTE |
| STATE-SIZE | Kaydon Ring and Seal | 119 FTE |
| CITY-NEAR | NGMS-T300 | 1,692 FTE |
| CITY-NEAR | NGMS-T343 | 987 FTE |
| CITY-NEAR | 230387-BALT INC MAIL MD P&DC | 619 FTE |
| CITY-NEAR | NGMS-T348 | 323 FTE |
| NAT-TCR | Trinity | 0.5 TCR |
| NAT-TCR | All Phase Electric & Maintenance, Inc | 0.5 TCR |
| NAT-TCR | Surf Packing Inc | 0.5 TCR |
| NAT-TCR | WR Systems | 0.5 TCR |
| NAT-SIZE | Bulrad Enterprises,Inc | 119 FTE |
| NAT-SIZE | Acro Industries | 119 FTE |
| NAT-SIZE | Richmond | 119 FTE |
| NAT-SIZE | Tiseo Paving | 119 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.