Customer service call centers · Louisiana

Brand Direct Health, LLC

Mandeville, LA · ~46 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.8
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Brand Direct Health, LLC runs at 31% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Brand Direct Health, LLC: 0.8 TCR = 31% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Brand Direct Health, LLC safety composite

Brand Direct Health, LLC scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

59/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 0.81 per 100 workers

Safer than 50% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.6

2016→2017

Brand Direct Health, LLC injury rate improved

Brand Direct Health, LLC's TCR fell 1.6 from 1.6 in 2016 to 0.0 in 2017. Peak filing year was 2016 at 1.6 TCR. In 2017, DART was 0× this establishment's average TCR (severity share of cases).

2016=1.6 · 2017=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Mandeville, LA AT/BELOW-IND · SMALL

Grade A · TCR 0.8 · 31% of ind

  • DART 0.0 DART
  • RANK P50
  • PHOTO 9973 - SAT - CSOC
  • BOOK 2y book
  • INJ 1 inj
  • SIZE ~46 FTE

Nearest TCR peer: 9973 - SAT - CSOC (0.0 TCR gap)

Read with this employer → · Industry book → · Louisiana employers → · Look up another →

Brand Direct Health, LLC in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Brand Direct Health, LLC averages 0.8 TCR (31% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Brand Direct Health, LLC TCR series: 2016=1.6 · 2017=0 · BLS 2.6

Where Brand Direct Health, LLC falls in its industry

159 Customer service call centers establishments

Safer than 50% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
Brand Direct Health, LLC (46 employees, TCR 0.8) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Brand Direct Health, LLC
Brand Direct Health, LLC (46 employees, TCR 0.8) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Brand Direct Health, LLC has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2017 0.0 0.0 0 0 0
2016 1.6 1.6 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · LA · Mandeville

159 Customer service call centers employers nationwide with a credible TCR · 6,723 rated employers in Louisiana with headcount on file · 60 employers in Mandeville, LA · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR 9973 - SAT - CSOC 0.8 TCR
NAICS-TCR MO-Springfield Call Center 0.8 TCR
NAICS-TCR CO 0.8 TCR
NAICS-TCR Startek - Myrtle Beach, SC 0.8 TCR
STATE-SIZE Buquet & Leblanc Inc. 46 FTE
STATE-SIZE CAM Industrial Solutions @ ExxonMobil Baton Rouge Complex 46 FTE
STATE-SIZE Performance Contractors, Inc. - Westlake-Plaquemine 46 FTE
STATE-SIZE Performance Contractors, Inc. - PCA 46 FTE
CITY-NEAR C-Innovation, LLC 322 FTE
CITY-NEAR Pontchartain Healthcare Centre 198 FTE
CITY-NEAR Max Foote Construction, LLC 184 FTE
CITY-NEAR Command Construction Industries 181 FTE
NAT-TCR Cranial Technologies Corporate & Manufacturing 0.8 TCR
NAT-TCR HBSHSEFL70 0.8 TCR
NAT-TCR Physician Business Services 0.8 TCR
NAT-TCR Koppers Clairton 0.8 TCR
NAT-SIZE Paul Jackson and Son, Inc. 46 FTE
NAT-SIZE TR Construction 46 FTE
NAT-SIZE The Waters of Minocqua 46 FTE
NAT-SIZE Holiday Inn Express and Suites Madison - Verona 46 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.