Manufacture of special purpose vehicles (e.g. firefighting vehicles) · Wisconsin

Customer Service and Training

Appleton, WI · ~55 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.4
Avg TCR
3.3
Industry avg
0
Fatalities
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The verdict

Customer Service and Training runs at 13% of its industry's injury rate - far safer than the typical Manufacture of special purpose vehicles (e.g. firefighting vehicles) workplace, earning a grade A.

Customer Service and Training: 0.4 TCR = 13% of Manufacture of special purpose vehicles (e.g. firefighting vehicles) BLS 3.3 · 4y Form 300A (see methodology below)

Customer Service and Training safety composite

Customer Service and Training scores strongest on total case rate (tcr) (safer than 91% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

80/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.44 per 100 workers

Safer than 91% of industry peers

DART rate
B 0 per 100 workers

Safer than 88% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Customer Service and Training: 0.0 → 1.8 TCR

Peak year 2022 @ 1.8 TCR · DART/TCR 0× in 2022

Customer Service and Training's TCR rose 1.8 from 0.0 in 2019 to 1.8 in 2022. In 2022, DART was 0× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 336120 · Appleton, WI AT/BELOW-IND · SMALL

Grade A · TCR 0.4 · 13% of ind

  • DART 0.0 DART
  • RANK #3/29
  • PHOTO PACCAR Inc - Corporate
  • BOOK 4y book
  • INJ 1 inj
  • SIZE ~55 FTE

Nearest TCR peer: PACCAR Inc - Corporate (0.0 TCR gap)

Read with this employer → · Industry book → · Wisconsin employers → · Look up another →

Customer Service and Training in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Customer Service and Training averages 0.4 TCR (13% of the Manufacture of special purpose vehicles (e.g. firefighting vehicles) BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Customer Service and Training TCR series: 2019=0 · 2020=0 · 2021=0 · 2022=1.8 · BLS 3.3

Where Customer Service and Training falls in its industry

124 Manufacture of special purpose establishments

Safer than 91% of graded establishments in this industry, whose median TCR is 3.5.

More dangerous than peersSafer than peers

Narrower to Wisconsin alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 29 Manufacture of special purpose employers in Wisconsin.

Customer Service and Training (55 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 223 employees and a TCR of 3.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,500 0102030 Average employees Total Case Rate Customer Service and Training
Customer Service and Training (55 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 223 employees and a TCR of 3.5

Customer Service and Training has fewer employees than the Manufacture of special purpose vehicles median and a lower injury rate than the industry's median TCR of 3.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2022 1.8 0.0 1 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

336120 · WI · Appleton

124 Manufacture of special purpose vehicles (e.g. firefighting vehicles) employers nationwide with a credible TCR · 12,834 rated employers in Wisconsin with headcount on file · 356 employers in Appleton, WI · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR PACCAR Inc - Corporate 0.4 TCR
NAICS-TCR Volvo Trucks NA Greensboro 0.4 TCR
NAICS-TCR PACCAR Information Technology Division 0.5 TCR
NAICS-TCR Nikola Corporation 0.4 TCR
STATE-SIZE Siemers Holstein Farm, Inc. - Main Farm 55 FTE
STATE-SIZE Substation 55 FTE
STATE-SIZE Luamben Green Service Corp 55 FTE
STATE-SIZE KOHLER SERVICE ORGANIZATION 55 FTE
CITY-NEAR ThedaCare Regional Medical Center Appleton 1,649 FTE
CITY-NEAR ThedaCare Regional Medical Center-Appleton 1,563 FTE
CITY-NEAR Northern Operations 1,321 FTE
CITY-NEAR Fox Valley Technical College (WI) 1,279 FTE
NAT-TCR Charlotte Corporate 0.4 TCR
NAT-TCR Sodexo at Ct Travel Plaza Cleaning 0.4 TCR
NAT-TCR LSLEILAA - AT&T Services, Inc. 0.4 TCR
NAT-TCR Menasha Packaging Company - Edwardsville 21G 0.4 TCR
NAT-SIZE Courtyard Starkville 55 FTE
NAT-SIZE Auberge at Kingwood 55 FTE
NAT-SIZE Atria Mount Pleasant 55 FTE
NAT-SIZE RK-SB-ROCKLEDGE 55 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2022, 2021, 2020, 2019. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.