Manufacture of special purpose vehicles (e.g. firefighting vehicles) · Wisconsin
Customer Service and Training
Appleton, WI · ~55 workers · 4 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.4
- Avg TCR
- 3.3
- Industry avg
- 0
- Fatalities
The verdict
Customer Service and Training runs at 13% of its industry's injury rate - far safer than the typical Manufacture of special purpose vehicles (e.g. firefighting vehicles) workplace, earning a grade A.
Customer Service and Training: 0.4 TCR = 13% of Manufacture of special purpose vehicles (e.g. firefighting vehicles) BLS 3.3 · 4y Form 300A (see methodology below)
Customer Service and Training safety composite
Customer Service and Training scores strongest on total case rate (tcr) (safer than 91% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
80/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 0.44 per 100 workers
Safer than 91% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 88% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Rising injury rate
Customer Service and Training: 0.0 → 1.8 TCR
Peak year 2022 @ 1.8 TCR · DART/TCR 0× in 2022
Customer Service and Training's TCR rose 1.8 from 0.0 in 2019 to 1.8 in 2022. In 2022, DART was 0× this establishment's average TCR (severity share of cases).
OSHA ITA Form 300A scorecard
Establishment book 336120 · Appleton, WI AT/BELOW-IND · SMALL
Grade A · TCR 0.4 · 13% of ind
- DART 0.0 DART
- RANK #3/29
- PHOTO PACCAR Inc - Corporate
- BOOK 4y book
- INJ 1 inj
- SIZE ~55 FTE
Nearest TCR peer: PACCAR Inc - Corporate (0.0 TCR gap)
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Customer Service and Training in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- PACCAR Informa
PACCAR Information Technology Division
0.5 TCR
- This site
Customer Service and Training
0.4 TCR
- PACCAR Inc - C
PACCAR Inc - Corporate
0.4 TCR
- Volvo Trucks N
Volvo Trucks NA Greensboro
0.4 TCR
- Nikola Corpora
Nikola Corporation
0.4 TCR
What this shows Customer Service and Training averages 0.4 TCR (13% of the Manufacture of special purpose vehicles (e.g. firefighting vehicles) BLS benchmark).
Customer Service and Training TCR series: 2019=0 · 2020=0 · 2021=0 · 2022=1.8 · BLS 3.3
Where Customer Service and Training falls in its industry
124 Manufacture of special purpose establishmentsSafer than 91% of graded establishments in this industry, whose median TCR is 3.5.
Narrower to Wisconsin alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 29 Manufacture of special purpose employers in Wisconsin.
Customer Service and Training has fewer employees than the Manufacture of special purpose vehicles median and a lower injury rate than the industry's median TCR of 3.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2022 | 1.8 | 0.0 | 1 | 0 | 0 |
| 2021 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2020 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 0.0 | 0.0 | 0 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
336120 · WI · Appleton
124 Manufacture of special purpose vehicles (e.g. firefighting vehicles) employers nationwide with a credible TCR · 12,834 rated employers in Wisconsin with headcount on file · 356 employers in Appleton, WI · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | PACCAR Inc - Corporate | 0.4 TCR |
| NAICS-TCR | Volvo Trucks NA Greensboro | 0.4 TCR |
| NAICS-TCR | PACCAR Information Technology Division | 0.5 TCR |
| NAICS-TCR | Nikola Corporation | 0.4 TCR |
| STATE-SIZE | Siemers Holstein Farm, Inc. - Main Farm | 55 FTE |
| STATE-SIZE | Substation | 55 FTE |
| STATE-SIZE | Luamben Green Service Corp | 55 FTE |
| STATE-SIZE | KOHLER SERVICE ORGANIZATION | 55 FTE |
| CITY-NEAR | ThedaCare Regional Medical Center Appleton | 1,649 FTE |
| CITY-NEAR | ThedaCare Regional Medical Center-Appleton | 1,563 FTE |
| CITY-NEAR | Northern Operations | 1,321 FTE |
| CITY-NEAR | Fox Valley Technical College (WI) | 1,279 FTE |
| NAT-TCR | Charlotte Corporate | 0.4 TCR |
| NAT-TCR | Sodexo at Ct Travel Plaza Cleaning | 0.4 TCR |
| NAT-TCR | LSLEILAA - AT&T Services, Inc. | 0.4 TCR |
| NAT-TCR | Menasha Packaging Company - Edwardsville 21G | 0.4 TCR |
| NAT-SIZE | Courtyard Starkville | 55 FTE |
| NAT-SIZE | Auberge at Kingwood | 55 FTE |
| NAT-SIZE | Atria Mount Pleasant | 55 FTE |
| NAT-SIZE | RK-SB-ROCKLEDGE | 55 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.