Electric power generation, fossil fuel (e.g., coal, oil, gas) · Missouri

KCP&L - Raytown Customer Service Center

Raytown, MO · ~170 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
1.2
Industry avg
0
Fatalities
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The verdict

KCP&L - Raytown Customer Service Center runs at 18% of its industry's injury rate - far safer than the typical Electric power generation, fossil fuel (e.g., coal, oil, gas) workplace, earning a grade A.

KCP&L - Raytown Customer Service Center: 0.2 TCR = 18% of Electric power generation, fossil fuel (e.g., coal, oil, gas) BLS 1.2 · 3y Form 300A (see methodology below)

KCP&L - Raytown Customer Service Center safety composite

KCP&L - Raytown Customer Service Center scores strongest on total case rate (tcr) (safer than 98% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

77/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.21 per 100 workers

Safer than 98% of industry peers

DART rate
C 0 per 100 workers

Safer than 71% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.6

2016→2018

KCP&L - Raytown Customer Service Center injury rate improved

KCP&L - Raytown Customer Service Center's TCR fell 0.6 from 0.6 in 2016 to 0.0 in 2018. Peak filing year was 2016 at 0.6 TCR. In 2018, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.6 · 2017=0.0 · 2018=0.0

OSHA ITA Form 300A scorecard

Establishment book 221112 · Raytown, MO AT/BELOW-IND · MID

Grade A · TCR 0.2 · 18% of ind

  • DART 0.0 DART
  • RANK #1/42
  • PHOTO Customer Service Sup…
  • BOOK 3y book
  • INJ 1 inj
  • SIZE ~170 FTE

Nearest TCR peer: Customer Service Support (0.0 TCR gap)

Read with this employer → · Industry book → · Missouri employers → · Look up another →

KCP&L - Raytown Customer Service Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows KCP&L - Raytown Customer Service Center averages 0.2 TCR (18% of the Electric power generation, fossil fuel (e.g., coal, oil, gas) BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

KCP&L - Raytown Customer Service Center TCR series: 2016=0.6 · 2017=0 · 2018=0 · BLS 1.2

Where KCP&L - Raytown Customer Service Center falls in its industry

846 Electric power generation, fos establishments

Safer than 98% of graded establishments in this industry, whose median TCR is 1.5.

More dangerous than peersSafer than peers

Narrower to Missouri alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 42 Electric power generation, fos employers in Missouri.

KCP&L - Raytown Customer Service Center (170 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 59 employees and a TCR of 1.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0200400600800 051015 Average employees Total Case Rate KCP&L - Raytown Customer Service Center
KCP&L - Raytown Customer Service Center (170 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 59 employees and a TCR of 1.5

KCP&L - Raytown Customer Service Center has more employees than the Electric power generation, fossil fuel ( median and a lower injury rate than the industry's median TCR of 1.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2018 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0
2016 0.6 0.0 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

221112 · MO · Raytown

846 Electric power generation, fossil fuel (e.g., coal, oil, gas) employers nationwide with a credible TCR · 10,075 rated employers in Missouri with headcount on file · 25 employers in Raytown, MO · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Customer Service Support 0.2 TCR
NAICS-TCR Constellation Power Corporate 0.2 TCR
NAICS-TCR Pleasants LLC 0.2 TCR
NAICS-TCR Riverside 2700 0.2 TCR
STATE-SIZE NewGround International, Inc. 170 FTE
STATE-SIZE ITC Missouri 170 FTE
STATE-SIZE McGinnis Wood Products, Inc. 170 FTE
STATE-SIZE Federal-Mogul Maryville Manufacturing 170 FTE
CITY-NEAR Electrical Corporation of America, Inc. 488 FTE
CITY-NEAR 1094 349 FTE
CITY-NEAR WM 1094 348 FTE
CITY-NEAR 4M - Kansas City 313 FTE
NAT-TCR LBMC 0.2 TCR
NAT-TCR US TX Round Rock Office 07 0.2 TCR
NAT-TCR Hopkinton 176 0.2 TCR
NAT-TCR Airland Government Services 0.2 TCR
NAT-SIZE Alameda Oaks Nursing Center 170 FTE
NAT-SIZE Life Care Center of Haltom 170 FTE
NAT-SIZE Cottonton Sawmill 170 FTE
NAT-SIZE Bemis North America - Des Moines 170 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.