Electric power generation, fossil fuel (e.g., coal, oil, gas) · Minnesota
Customer Service Support
Fergus Falls, MN · ~60 workers · 8 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.2
- Avg TCR
- 1.2
- Industry avg
- 0
- Fatalities
The verdict
Customer Service Support runs at 18% of its industry's injury rate - far safer than the typical Electric power generation, fossil fuel (e.g., coal, oil, gas) workplace, earning a grade A.
Customer Service Support: 0.2 TCR = 18% of Electric power generation, fossil fuel (e.g., coal, oil, gas) BLS 1.2 · 8y Form 300A (see methodology below)
Customer Service Support safety composite
Customer Service Support scores strongest on total case rate (tcr) (safer than 98% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
77/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 0.21 per 100 workers
Safer than 98% of industry peers
- DART rate
- C 0 per 100 workers
Safer than 71% of industry peers
- Fatalities
- D 0
Safer than 51% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Customer Service Support held a steady TCR band
Customer Service Support's TCR held near 0.0 from 0.0 in 2017 to 0.0 in 2024. Peak filing year was 2022 at 1.7 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).
2017=0.0 · 2018=0.0 · 2019=0.0 · 2020=0.0 · 2021=0.0 · 2022=1.7 · 2023=0.0 · 2024=0.0
OSHA ITA Form 300A scorecard
Establishment book 221112 · Fergus Falls, MN AT/BELOW-IND · SMALL
Grade A · TCR 0.2 · 18% of ind
- DART 0.0 DART
- RANK #2/24
- PHOTO KCP&L - Raytown Cust…
- BOOK 8y book
- INJ 1 inj
- SIZE ~60 FTE
Nearest TCR peer: KCP&L - Raytown Customer Service Center (0.0 TCR gap)
Read with this employer → · Industry book → · Minnesota employers → · Look up another →
Customer Service Support in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site 0.2
Customer Service Support
0.2 TCR
- KCP&L - Raytow 0.2
KCP&L - Raytown Customer Service Center
0.2 TCR
- Constellation 0.2
Constellation Power Corporate
0.2 TCR
- Pleasants LLC 0.2
Pleasants LLC
0.2 TCR
- Riverside 2700 0.2
Riverside 2700
0.2 TCR
What this shows Customer Service Support averages 0.2 TCR (18% of the Electric power generation, fossil fuel (e.g., coal, oil, gas) BLS benchmark).
Customer Service Support TCR series: 2017=0 · 2018=0 · 2019=0 · 2020=0 · 2021=0 · 2022=1.7 · 2023=0 · 2024=0 · BLS 1.2
Where Customer Service Support falls in its industry
846 Electric power generation, fos establishmentsSafer than 98% of graded establishments in this industry, whose median TCR is 1.5.
Narrower to Minnesota alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 24 Electric power generation, fos employers in Minnesota.
Customer Service Support has more employees than the Electric power generation, fossil fuel ( median and a lower injury rate than the industry's median TCR of 1.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2023 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2022 | 1.7 | 1.7 | 1 | 0 | 0 |
| 2021 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2020 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2019 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2018 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2017 | 0.0 | 0.0 | 0 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
221112 · MN · Fergus Falls
846 Electric power generation, fossil fuel (e.g., coal, oil, gas) employers nationwide with a credible TCR · 15,828 rated employers in Minnesota with headcount on file · 77 employers in Fergus Falls, MN · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | KCP&L - Raytown Customer Service Center | 0.2 TCR |
| NAICS-TCR | Constellation Power Corporate | 0.2 TCR |
| NAICS-TCR | Pleasants LLC | 0.2 TCR |
| NAICS-TCR | Riverside 2700 | 0.2 TCR |
| STATE-SIZE | Living Greens Farm | 60 FTE |
| STATE-SIZE | New Sweden Dairy | 60 FTE |
| STATE-SIZE | Twin Cities Specialties | 60 FTE |
| STATE-SIZE | John Riley Construction | 60 FTE |
| CITY-NEAR | Lake Region Healthcare Corporation | 828 FTE |
| CITY-NEAR | LB Homes | 286 FTE |
| CITY-NEAR | WM 1696 | 272 FTE |
| CITY-NEAR | 1696 | 237 FTE |
| NAT-TCR | Hinderliter Construction, Inc. | 0.2 TCR |
| NAT-TCR | Ivanhoe Plant | 0.2 TCR |
| NAT-TCR | Cortez | 0.2 TCR |
| NAT-TCR | RP Oak Hill Building Company Inc. | 0.2 TCR |
| NAT-SIZE | General Services - Vehicle Shop | 60 FTE |
| NAT-SIZE | City Hall | 60 FTE |
| NAT-SIZE | The Fresh Market 235 | 60 FTE |
| NAT-SIZE | Holscher Products Inc | 60 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.