Mail and Parcel Delivery · California
La Customer Care Center_1456289
Los Angeles, CA · ~479 workers · 2 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.8
- Avg TCR
- 4.5
- Industry avg
- 0
- Fatalities
The verdict
La Customer Care Center_1456289 runs at 19% of its industry's injury rate - far safer than the typical Mail and Parcel Delivery workplace, earning a grade A.
- A
- Excellent Safety Record
- 0.8
- avg TCR · per 100 workers
- 4.5
- industry benchmark (BLS)
- 5
- recordable injuries tracked
Grade compares La Customer Care Center_1456289's OSHA Total Case Rate to the BLS industry benchmark across 2 years of Form 300A filings (2016–2024). This reflects reported recordable injuries, not an independent safety inspection -- underreporting is a known limitation of employer self-recordkeeping.
Injury rate over time
La Customer Care Center_1456289's yearly Total Case Rate, against the 4.5 industry benchmark.
Where La Customer Care Center_1456289 falls in its industry
14,231 Mail and Parcel Delivery establishmentsSafer than 97% of graded establishments in this industry, whose median TCR is 6.7.
Narrower to California alone (the establishments it most directly competes with for workers and contracts): ranked #32 safest of 1271 Mail and Parcel Delivery employers in California.
La Customer Care Center_1456289 has an average TCR of 0.8, which is 19% of the industry average (4.5) for Mail and Parcel Delivery. This is significantly better than average.
The letter grade is a transparent derived index PlainSafetyScore computes from public OSHA ITA and BLS benchmark data, not an official OSHA rating or safety certification. Full formula and thresholds: Methodology.
Trend analysis for La Customer Care Center_1456289
Between 2023 and 2024, La Customer Care Center_1456289's Total Case Rate worsened from 0.8 to 1.0 recordable injuries per 100 full-time workers, a 28% increase across 1 year of OSHA reporting.
The safest year on record was 2023, at a TCR of 0.8, while 2024 saw the highest rate, at 1.0, a spread of 0.2 points between the best and worst reporting years. That's a comparatively narrow spread, suggesting a fairly consistent safety record across the 2 years with a usable rate on file, rather than one outlier year skewing the multi-year average.
Summed across those 2 reporting years, La Customer Care Center_1456289 recorded 5 total injuries and illnesses, with no fatalities reported in any of those years. Readers comparing establishments should weigh the 2-year trend above alongside establishment size, since a larger workforce naturally accumulates more raw incidents even at a lower per-100-worker rate.
Verify This Employer with OSHA
All injury, illness, and fatality figures on this page are sourced from La Customer Care Center_1456289's own mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 491110 - Mail and Parcel Delivery.
DART Rate, Transparent Calculation (2024)
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
4 DART incidents × 200,000 ÷ 829,168 hours worked = 0.96 DART
Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping
Cross-Validating Context, Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| La Customer Care Center_1456289 (this establishment) | 0.85 | OSHA ITA Form 300A, 2-year avg |
| Postal stations operated on a contract basis industry avg | 4.50 | BLS IIF, NAICS 491110 |
| California state avg (all industries) | 5.64 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by La Customer Care Center_1456289 to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2024: 4 reportable incidents · 3 injuries, 1 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2023: 3 reportable incidents · 2 injuries, 1 illnesses, 0 fatalities - OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) - inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 1.0 | 1.0 | 3 | 1 | 0 |
| 2023 | 0.8 | 0.8 | 2 | 1 | 0 |
What this grade means for you
Use this grade as a relative read on La Customer Care Center_1456289's reported OSHA injury record, strong versus its Mail and Parcel Delivery peers, but not a guarantee about any single site today.
- At 19% of the Mail and Parcel Delivery benchmark, La Customer Care Center_1456289 reports fewer injuries than typical peers, still worth asking how safety is managed day to day. Know your rights
- Judge this record against the wider Mail and Parcel Delivery sector, where injury rates vary widely, before comparing it in isolation. See the industry
- Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another
Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.
Frequently Asked Questions
What is La Customer Care Center_1456289's safety grade?
How many injuries has La Customer Care Center_1456289 reported?
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Read our methodology - how this data is sourced, computed, and verified.
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Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.