Customer service call centers · New York

Mackenzie-Childs-Burkhart

Auburn, NY · ~22 workers · 5 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.1
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Mackenzie-Childs-Burkhart runs at 42% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Mackenzie-Childs-Burkhart: 1.1 TCR = 42% of Customer service call centers BLS 2.6 · 5y Form 300A (see methodology below)

Mackenzie-Childs-Burkhart safety composite

Mackenzie-Childs-Burkhart scores strongest on dart rate (safer than 76% of same-industry peers) and weakest on total case rate (tcr) (safer than 38%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

D

54/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
D 1.08 per 100 workers

Safer than 38% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Mackenzie-Childs-Burkhart held a steady TCR band

Mackenzie-Childs-Burkhart's TCR held near 0.0 from 0.0 in 2018 to 0.0 in 2022. Peak filing year was 2020 at 5.4 TCR. In 2022, DART was 0× this establishment's average TCR (severity share of cases).

2018=0.0 · 2019=0.0 · 2020=5.4 · 2021=0.0 · 2022=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Auburn, NY AT/BELOW-IND · SMALL

Grade A · TCR 1.1 · 42% of ind

  • DART 0.0 DART
  • RANK #5/6
  • PHOTO AGR Group Nevada, LLC
  • BOOK 5y book
  • INJ 1 inj
  • SIZE ~22 FTE

Nearest TCR peer: AGR Group Nevada, LLC (0.0 TCR gap)

Read with this employer → · Industry book → · New York employers → · Look up another →

Mackenzie-Childs-Burkhart in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Mackenzie-Childs-Burkhart averages 1.1 TCR (42% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Mackenzie-Childs-Burkhart TCR series: 2018=0 · 2019=0 · 2020=5.4 · 2021=0 · 2022=0 · BLS 2.6

Where Mackenzie-Childs-Burkhart falls in its industry

159 Customer service call centers establishments

Safer than 38% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to New York alone (the establishments it most directly competes with for workers and contracts): ranked #5 safest of 6 Customer service call centers employers in New York.

Mackenzie-Childs-Burkhart (22 employees, TCR 1.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Mackenzie-Childs-Burkhart
Mackenzie-Childs-Burkhart (22 employees, TCR 1.1) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Mackenzie-Childs-Burkhart has fewer employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2022 0.0 0.0 0 0 0
2021 0.0 0.0 0 0 0
2020 5.4 5.4 1 0 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · NY · Auburn

159 Customer service call centers employers nationwide with a credible TCR · 21,008 rated employers in New York with headcount on file · 92 employers in Auburn, NY · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR AGR Group Nevada, LLC 1.1 TCR
NAICS-TCR KS-Wichita Call Center 1.1 TCR
NAICS-TCR Tuscon, AZ East 1.1 TCR
NAICS-TCR Alorica Business Solutions LLC- Niles 1.1 TCR
STATE-SIZE Turek Farms Management Inc. 22 FTE
STATE-SIZE Progressive Cattle LLC 22 FTE
STATE-SIZE Ridgecrest Dairy 22 FTE
STATE-SIZE Affinity Agriculture LLC 22 FTE
CITY-NEAR Auburn Community Hospital 725 FTE
CITY-NEAR Commons St Anthony 513 FTE
CITY-NEAR Wegmans Auburn 038 376 FTE
CITY-NEAR 1830 331 FTE
NAT-TCR Becton Dickinson 1.1 TCR
NAT-TCR 2930 Fresno Fold-Pak 1.1 TCR
NAT-TCR GM Monarch West, LLC 1.1 TCR
NAT-TCR US Coatings LLC 1.1 TCR
NAT-SIZE 30062 - Capstone Bek Okc 22 FTE
NAT-SIZE Uhsrmc-Trl-Uh Sandoval Reg Med Ctr 22 FTE
NAT-SIZE Trajen Flight Support LP - IAH 22 FTE
NAT-SIZE Camfil USA - Austin Branch 22 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2022, 2021, 2020, 2019, 2018. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.