Bonded warehousing, general merchandise · Ohio

Ohio Customer Service Center

Marysville, OH · ~163 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
1.3
Avg TCR
5.8
Industry avg
0
Fatalities
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The verdict

Ohio Customer Service Center runs at 23% of its industry's injury rate - far safer than the typical Bonded warehousing, general merchandise workplace, earning a grade A.

Ohio Customer Service Center: 1.3 TCR = 23% of Bonded warehousing, general merchandise BLS 5.8 · 3y Form 300A (see methodology below)

Ohio Customer Service Center safety composite

Ohio Customer Service Center scores strongest on total case rate (tcr) (safer than 83% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

69/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
B 1.34 per 100 workers

Safer than 83% of industry peers

DART rate
C 0.79 per 100 workers

Safer than 66% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.2

2016→2024

Ohio Customer Service Center injury rate improved

Ohio Customer Service Center's TCR fell 1.2 from 2.0 in 2016 to 0.8 in 2024. Peak filing year was 2016 at 2.0 TCR. In 2024, DART was 0.59× this establishment's average TCR (severity share of cases).

2016=2.0 · 2017=1.2 · 2024=0.8

OSHA ITA Form 300A scorecard

Establishment book 493110 · Marysville, OH AT/BELOW-IND · MID

Grade A · TCR 1.3 · 23% of ind

  • DART 0.8 DART
  • RANK #110/556
  • PHOTO Chino RDC
  • BOOK 3y book
  • INJ 7 inj
  • SIZE ~163 FTE

Nearest TCR peer: Chino RDC (0.0 TCR gap)

Read with this employer → · Industry book → · Ohio employers → · Look up another →

Ohio Customer Service Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Ohio Customer Service Center averages 1.3 TCR (23% of the Bonded warehousing, general merchandise BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Ohio Customer Service Center TCR series: 2016=2 · 2017=1.2 · 2024=0.8 · BLS 5.8

Where Ohio Customer Service Center falls in its industry

9,477 Bonded warehousing, general me establishments

Safer than 83% of graded establishments in this industry, whose median TCR is 3.5.

More dangerous than peersSafer than peers

Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #110 safest of 556 Bonded warehousing, general me employers in Ohio.

Ohio Customer Service Center (163 employees, TCR 1.3) among 29 same-industry peers, split at the industry median of 92 employees and a TCR of 3.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,0004,0005,000 051015 Average employees Total Case Rate Ohio Customer Service Center
Ohio Customer Service Center (163 employees, TCR 1.3) among 29 same-industry peers, split at the industry median of 92 employees and a TCR of 3.5

Ohio Customer Service Center has more employees than the Bonded warehousing, general merchandise median and a lower injury rate than the industry's median TCR of 3.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 0.8 0.8 2 0 0
2017 1.2 1.2 2 0 0
2016 2.0 2.0 3 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

493110 · OH · Marysville

9,477 Bonded warehousing, general merchandise employers nationwide with a credible TCR · 22,650 rated employers in Ohio with headcount on file · 69 employers in Marysville, OH · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Chino RDC 1.3 TCR
NAICS-TCR Hills- Grand Prairie, TX 1.3 TCR
NAICS-TCR WI - Diversey 1.3 TCR
NAICS-TCR Radial INC Buford, GA 1.3 TCR
STATE-SIZE Acoustic Ceiling & Partition 163 FTE
STATE-SIZE Boak & Sons, Inc. 163 FTE
STATE-SIZE Piqua Steel Company, Inc dba PSC Crane & Rigging 163 FTE
STATE-SIZE Saybrook Converting Center 163 FTE
CITY-NEAR Marysville Auto Plant 5,559 FTE
CITY-NEAR Scioto Services, L.L.C. 1,771 FTE
CITY-NEAR The Scotts Company - Marysville Corp 703 FTE
CITY-NEAR Memorial Health 701 FTE
NAT-TCR Louisville Plant 1.3 TCR
NAT-TCR Gems Sensors 1.3 TCR
NAT-TCR SUNEAST 1.3 TCR
NAT-TCR Hardy Brothers Inc 1.3 TCR
NAT-SIZE Employment Horizons Enterprises 163 FTE
NAT-SIZE Mark Young Construction 163 FTE
NAT-SIZE Kenosha 163 FTE
NAT-SIZE Atomatic Mechanical Services, Inc. 163 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.