Answering services, telephone · Michigan
Ottawa County Central Dispatch Authority
WEST OLIVE, MI · ~37 workers · 2 years of OSHA Injury Tracking Application data.
- C
- Average Safety Record
- 0.0
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
Ottawa County Central Dispatch Authority runs at 0% of its industry's injury rate - about level with the typical Answering services, telephone workplace, earning a grade C.
- C
- Average Safety Record
- 0.0
- avg TCR · per 100 workers
- 2.6
- industry benchmark (BLS)
- 0
- recordable injuries tracked
Grade compares Ottawa County Central Dispatch Authority's OSHA Total Case Rate to the BLS industry benchmark across 2 years of Form 300A filings (2016–2024).
Injury rate over time
Ottawa County Central Dispatch Authority's yearly Total Case Rate, against the 2.6 industry benchmark.
Total Case Rate (recordable injuries per 100 full-time workers), OSHA ITA Form 300A. Industry benchmark: BLS IIF, NAICS 561421.
Where Ottawa County Central Dispatch Authority falls in its industry
18 Answering services, telephone establishmentsSafer than 89% of graded establishments in this industry, whose median TCR is 0.6.
Ottawa County Central Dispatch Authority has an average TCR of 0.0, which is 0% of the industry average (2.6) for Answering services, telephone. This is better than average.
Safety Insights for Ottawa County Central Dispatch Authority
Ottawa County Central Dispatch Authority operates an establishment with approximately 37 full-time equivalent workers in WEST OLIVE, MI, classified under the Answering services, telephone industry (NAICS 561421). Across 2 years of mandatory OSHA Injury Tracking Application (ITA) reporting, this employer has accumulated 0 recordable injuries, 0 occupational illnesses, and 0 workplace fatalities. The average Total Case Rate (TCR) of 0.0 injuries per 100 full-time workers per year provides the anchor metric for the C letter grade (Average Safety Record).
Benchmarked against the Bureau of Labor Statistics industry average of 2.6 for Answering services, telephone, Ottawa County Central Dispatch Authority's workforce experiences 0% of the typical injury burden. This ratio matters because TCR already normalizes for hours worked, a 200,000-hour exposure base equals roughly 100 full-time workers, so establishments with very different headcounts can be compared directly. A TCR below the benchmark signals that controls, training, or automation may be outperforming peers.
Multi-year trend analysis is the single most reliable signal here: a one-year spike could reflect a single severe event, whereas sustained elevation across 2 reporting cycles points to systemic hazard exposure. Readers evaluating Ottawa County Central Dispatch Authority as an employer, contractor, investment, or regulatory target should examine the yearly DART rate (days away, restricted, or transferred), the fatality count of 0, and any year-over-year deterioration shown in the table below. All figures come directly from employer-submitted OSHA Form 300A summaries, there is no modeling, estimation, or third-party adjustment layered on top of the government data.
Verify This Employer with OSHA
All injury, illness, and fatality figures on this page are sourced from Ottawa County Central Dispatch Authority's own mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 561421 - Answering services, telephone.
DART Rate, Transparent Calculation (2024)
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
0 DART incidents × 200,000 ÷ 70,720 hours worked = 0.00 DART
Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping
Cross-Validating Context, Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| Ottawa County Central Dispatch Authority (this establishment) | 0.00 | OSHA ITA Form 300A, 2-year avg |
| City Government industry avg | 2.60 | BLS IIF, NAICS 561421 |
| Michigan state avg (all industries) | 4.73 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by Ottawa County Central Dispatch Authority to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2024: 0 reportable incidents · 0 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2022: 0 reportable incidents · 0 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) - inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2022 | 0.0 | 0.0 | 0 | 0 | 0 |
What this grade means for you
Use this grade as a relative read on Ottawa County Central Dispatch Authority's reported OSHA injury record, strong versus its Answering services, telephone peers, but not a guarantee about any single site today.
- At 0% of the Answering services, telephone benchmark, Ottawa County Central Dispatch Authority reports fewer injuries than typical peers, still worth asking how safety is managed day to day. Know your rights
- Judge this record against the wider Answering services, telephone sector, where injury rates vary widely, before comparing it in isolation. See the industry
- Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another
Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.
Frequently Asked Questions
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