Customer service call centers · Kentucky
Pearl Interactive Network
Winchester, KY · ~481 workers · 4 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.2
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
Pearl Interactive Network runs at 8% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.
Pearl Interactive Network: 0.2 TCR = 8% of Customer service call centers BLS 2.6 · 4y Form 300A (see methodology below)
Pearl Interactive Network safety composite
Pearl Interactive Network scores strongest on total case rate (tcr) (safer than 94% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
68/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 0.2 per 100 workers
Safer than 94% of industry peers
- DART rate
- D 0.05 per 100 workers
Safer than 51% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Pearl Interactive Network held a steady TCR band
Pearl Interactive Network's TCR held near 0.1 from 0.0 in 2021 to 0.1 in 2024. Peak filing year was 2023 at 0.4 TCR. In 2024, DART was 0.25× this establishment's average TCR (severity share of cases).
2021=0.0 · 2022=0.2 · 2023=0.4 · 2024=0.1
OSHA ITA Form 300A scorecard
Establishment book 561422 · Winchester, KY AT/BELOW-IND · MID
Grade A · TCR 0.2 · 8% of ind
- DART 0.1 DART
- RANK P94
- PHOTO SkyPark
- BOOK 4y book
- INJ 12 inj
- SIZE ~481 FTE
Nearest TCR peer: SkyPark (0.0 TCR gap)
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Pearl Interactive Network in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site 0.2
Pearl Interactive Network
0.2 TCR
- SkyPark 0.2
SkyPark
0.2 TCR
- Lockheed Marti 0.2
Lockheed Martin Corporation US PR Aguadilla Avenida Jardin (5292)
0.2 TCR
- Startek - Hami 0.2
Startek - Hamilton, OH
0.2 TCR
- QVC San Antoni 0.2
QVC San Antonio, LLC
0.2 TCR
What this shows Pearl Interactive Network averages 0.2 TCR (8% of the Customer service call centers BLS benchmark).
Pearl Interactive Network TCR series: 2021=0 · 2022=0.2 · 2023=0.4 · 2024=0.1 · BLS 2.6
Where Pearl Interactive Network falls in its industry
159 Customer service call centers establishmentsSafer than 94% of graded establishments in this industry, whose median TCR is 0.8.
Pearl Interactive Network has more employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2024 | 0.1 | 0.1 | 3 | 0 | 0 |
| 2023 | 0.4 | 0.1 | 6 | 0 | 0 |
| 2022 | 0.2 | 0.1 | 3 | 0 | 0 |
| 2021 | 0.0 | 0.0 | 0 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · KY · Winchester
159 Customer service call centers employers nationwide with a credible TCR · 7,805 rated employers in Kentucky with headcount on file · 79 employers in Winchester, KY · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | SkyPark | 0.2 TCR |
| NAICS-TCR | Lockheed Martin Corporation US PR Aguadilla Avenida Jardin (5292) | 0.2 TCR |
| NAICS-TCR | Startek - Hamilton, OH | 0.2 TCR |
| NAICS-TCR | QVC San Antonio, LLC | 0.2 TCR |
| STATE-SIZE | Highland Heights | 480 FTE |
| STATE-SIZE | Winchester | 482 FTE |
| STATE-SIZE | 875 | 482 FTE |
| STATE-SIZE | Gray Construction - Lexington | 484 FTE |
| CITY-NEAR | Clark Regional Medical Center | 576 FTE |
| CITY-NEAR | Infiltrator Water Technologies | 396 FTE |
| CITY-NEAR | East Kentucky Power Cooperative | 369 FTE |
| CITY-NEAR | Br-02 Winchester Spring | 328 FTE |
| NAT-TCR | Casey Industrial Corp. | 0.2 TCR |
| NAT-TCR | Fortune Johnson LLC | 0.2 TCR |
| NAT-TCR | Qwiksite Inc | 0.2 TCR |
| NAT-TCR | Huber Engineered Woods LLC | 0.2 TCR |
| NAT-SIZE | JNJ Express, INC | 481 FTE |
| NAT-SIZE | MULTIVAC | 481 FTE |
| NAT-SIZE | Church & Dwight Co., Inc. | 481 FTE |
| NAT-SIZE | Castle Energy Group, LLC | 481 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.