Customer service call centers · Texas
QVC San Antonio, LLC
San Antonio, TX · ~1,118 workers · 6 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.2
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
QVC San Antonio, LLC runs at 8% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.
QVC San Antonio, LLC: 0.2 TCR = 8% of Customer service call centers BLS 2.6 · 6y Form 300A (see methodology below)
QVC San Antonio, LLC safety composite
QVC San Antonio, LLC scores strongest on total case rate (tcr) (safer than 92% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
76/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 0.22 per 100 workers
Safer than 92% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 76% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
QVC San Antonio, LLC held a steady TCR band
QVC San Antonio, LLC's TCR held near 0.3 from 0.3 in 2016 to 0.0 in 2021. Peak filing year was 2020 at 0.3 TCR. In 2021, DART was 0× this establishment's average TCR (severity share of cases).
2016=0.3 · 2017=0.2 · 2018=0.2 · 2019=0.2 · 2020=0.3 · 2021=0.0
OSHA ITA Form 300A scorecard
Establishment book 561422 · San Antonio, TX AT/BELOW-IND · LARGE
Grade A · TCR 0.2 · 8% of ind
- DART 0.0 DART
- RANK #1/21
- PHOTO Amarillo Call Center…
- BOOK 6y book
- INJ 11 inj
- SIZE ~1,118 FTE
Nearest TCR peer: Amarillo Call Center-103 (0.0 TCR gap)
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QVC San Antonio, LLC in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site 0.2
QVC San Antonio, LLC
0.2 TCR
- Amarillo Call 0.2
Amarillo Call Center-103
0.2 TCR
- Corp-Contact C 0.2
Corp-Contact Center
0.2 TCR
- SkyPark 0.2
SkyPark
0.2 TCR
- SolvOne 0.2
SolvOne
0.2 TCR
What this shows QVC San Antonio, LLC averages 0.2 TCR (8% of the Customer service call centers BLS benchmark).
QVC San Antonio, LLC TCR series: 2016=0.3 · 2017=0.2 · 2018=0.2 · 2019=0.2 · 2020=0.3 · 2021=0 · BLS 2.6
Where QVC San Antonio, LLC falls in its industry
159 Customer service call centers establishmentsSafer than 92% of graded establishments in this industry, whose median TCR is 0.8.
Narrower to Texas alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 21 Customer service call centers employers in Texas.
QVC San Antonio, LLC has more employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2021 | 0.0 | 0.0 | 0 | 0 | 0 |
| 2020 | 0.3 | 0.3 | 2 | 0 | 0 |
| 2019 | 0.2 | 0.1 | 2 | 0 | 0 |
| 2018 | 0.2 | 0.0 | 2 | 0 | 0 |
| 2017 | 0.2 | 0.2 | 2 | 0 | 0 |
| 2016 | 0.3 | 0.2 | 3 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · TX · San Antonio
159 Customer service call centers employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 2,207 employers in San Antonio, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Amarillo Call Center-103 | 0.2 TCR |
| NAICS-TCR | Corp-Contact Center | 0.2 TCR |
| NAICS-TCR | SkyPark | 0.2 TCR |
| NAICS-TCR | SolvOne | 0.2 TCR |
| STATE-SIZE | South Texas Project Nuclear Operating Company | 1,118 FTE |
| STATE-SIZE | Dashiell/Dacon Corporation | 1,118 FTE |
| STATE-SIZE | Starcon @ ECI/Exxon Baytown | 1,119 FTE |
| STATE-SIZE | Sanderson Farms Waco Processing | 1,119 FTE |
| CITY-NEAR | Bexar County Hospital District | 8,703 FTE |
| CITY-NEAR | Legend Oaks Health & Rehabilitation West San Antonio | 6,953 FTE |
| CITY-NEAR | ISS Facility Services Inc. | 6,177 FTE |
| CITY-NEAR | Buena Vida of San Antonio | 5,262 FTE |
| NAT-TCR | South Jersey Gas-Atlantic City | 0.2 TCR |
| NAT-TCR | Oak Brook Corporate Office | 0.2 TCR |
| NAT-TCR | UDR, Inc. (Denver Office) | 0.2 TCR |
| NAT-TCR | Division 23 University of Rochester | 0.2 TCR |
| NAT-SIZE | FANUC America Corporation - Rochester Hills | 1,118 FTE |
| NAT-SIZE | Suntec Concrete - Arizona | 1,118 FTE |
| NAT-SIZE | Battle Creek HQ Corporate Office | 1,118 FTE |
| NAT-SIZE | Amazon.com Services LLC - MEM5 | 1,118 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.