Customer service call centers · Ohio

Startek - Hamilton, OH

Hamilton, OH · ~128 workers · 3 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Startek - Hamilton, OH runs at 7% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Startek - Hamilton, OH: 0.2 TCR = 7% of Customer service call centers BLS 2.6 · 3y Form 300A (see methodology below)

Startek - Hamilton, OH safety composite

Startek - Hamilton, OH scores strongest on total case rate (tcr) (safer than 94% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

77/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.19 per 100 workers

Safer than 94% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.6

2021→2023

Startek - Hamilton, OH injury rate improved

Startek - Hamilton, OH's TCR fell 0.6 from 0.6 in 2021 to 0.0 in 2023. Peak filing year was 2021 at 0.6 TCR. In 2023, DART was 0× this establishment's average TCR (severity share of cases).

2021=0.6 · 2022=0.0 · 2023=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Hamilton, OH AT/BELOW-IND · MID

Grade A · TCR 0.2 · 7% of ind

  • DART 0.0 DART
  • RANK #2/6
  • PHOTO Lockheed Martin Corp…
  • BOOK 3y book
  • INJ 1 inj
  • SIZE ~128 FTE

Nearest TCR peer: Lockheed Martin Corporation US PR Aguadilla Avenida Jardin (5292) (0.0 TCR gap)

Read with this employer → · Industry book → · Ohio employers → · Look up another →

Startek - Hamilton, OH in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Startek - Hamilton, OH averages 0.2 TCR (7% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Startek - Hamilton, OH TCR series: 2021=0.6 · 2022=0 · 2023=0 · BLS 2.6

Where Startek - Hamilton, OH falls in its industry

159 Customer service call centers establishments

Safer than 94% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Ohio alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 6 Customer service call centers employers in Ohio.

Startek - Hamilton, OH (128 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Startek - Hamilton, OH
Startek - Hamilton, OH (128 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Startek - Hamilton, OH has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2023 0.0 0.0 0 0 0
2022 0.0 0.0 0 0 0
2021 0.6 0.6 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OH · Hamilton

159 Customer service call centers employers nationwide with a credible TCR · 22,650 rated employers in Ohio with headcount on file · 153 employers in Hamilton, OH · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Lockheed Martin Corporation US PR Aguadilla Avenida Jardin (5292) 0.2 TCR
NAICS-TCR Pearl Interactive Network 0.2 TCR
NAICS-TCR CSC Phoenix 0.2 TCR
NAICS-TCR SkyPark 0.2 TCR
STATE-SIZE Monfort Heights 128 FTE
STATE-SIZE Schumacher Homes of Operations, Inc 128 FTE
STATE-SIZE Romanoff Electric Inc 128 FTE
STATE-SIZE Sexton Industrial 128 FTE
CITY-NEAR Fort Hamilton Hospital 1,011 FTE
CITY-NEAR 3638-F 890 FTE
CITY-NEAR thyssenkrupp Bilstein of America 657 FTE
CITY-NEAR thyssenkrupp Bilstein Main Plant 653 FTE
NAT-TCR Pratt (Corrugated Logistics, LLC) Corporate 0.2 TCR
NAT-TCR Albemarle 0.2 TCR
NAT-TCR Sappi NA - South Portland 0.2 TCR
NAT-TCR Silgan Containers Allentown 0.2 TCR
NAT-SIZE UCC Technology Park Operations 128 FTE
NAT-SIZE International Paper Griffin Georgia 128 FTE
NAT-SIZE America's Thrift Store #2 128 FTE
NAT-SIZE Corporate Headquarters 128 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022, 2021. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.