Distribution of electric power · Wisconsin

Pewaukee Customer Contact Center

Waukesha, WI · ~138 workers · 9 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.4
Avg TCR
1.2
Industry avg
0
Fatalities
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The verdict

Pewaukee Customer Contact Center runs at 32% of its industry's injury rate - far safer than the typical Distribution of electric power workplace, earning a grade A.

Pewaukee Customer Contact Center: 0.4 TCR = 32% of Distribution of electric power BLS 1.2 · 9y Form 300A (see methodology below)

Pewaukee Customer Contact Center safety composite

Pewaukee Customer Contact Center scores strongest on total case rate (tcr) (safer than 95% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

78/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.38 per 100 workers

Safer than 95% of industry peers

DART rate
B 0 per 100 workers

Safer than 79% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Pewaukee Customer Contact Center held a steady TCR band

Pewaukee Customer Contact Center's TCR held near 0.0 from 0.0 in 2016 to 0.0 in 2024. Peak filing year was 2019 at 1.3 TCR. In 2024, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.0 · 2017=0.6 · 2018=0.0 · 2019=1.3 · 2020=0.8 · 2021=0.7 · 2022=0.0 · 2023=0.0 · 2024=0.0

OSHA ITA Form 300A scorecard

Establishment book 221122 · Waukesha, WI AT/BELOW-IND · MID

Grade A · TCR 0.4 · 32% of ind

  • DART 0.0 DART
  • RANK #3/61
  • PHOTO Empire District Corp…
  • BOOK 9y book
  • INJ 5 inj
  • SIZE ~138 FTE

Nearest TCR peer: Empire District Corporate Office (0.0 TCR gap)

Read with this employer → · Industry book → · Wisconsin employers → · Look up another →

Pewaukee Customer Contact Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Pewaukee Customer Contact Center averages 0.4 TCR (32% of the Distribution of electric power BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Pewaukee Customer Contact Center TCR series: 2016=0 · 2017=0.6 · 2018=0 · 2019=1.3 · 2020=0.8 · 2021=0.7 · 2022=0 · 2023=0 · 2024=0 · BLS 1.2

Where Pewaukee Customer Contact Center falls in its industry

2,958 Distribution of electric power establishments

Safer than 95% of graded establishments in this industry, whose median TCR is 2.5.

More dangerous than peersSafer than peers

Narrower to Wisconsin alone (the establishments it most directly competes with for workers and contracts): ranked #3 safest of 61 Distribution of electric power employers in Wisconsin.

Pewaukee Customer Contact Center (138 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 05001,0001,5002,000 051015 Average employees Total Case Rate Pewaukee Customer Contact Center
Pewaukee Customer Contact Center (138 employees, TCR 0.4) among 29 same-industry peers, split at the industry median of 56 employees and a TCR of 2.5

Pewaukee Customer Contact Center has more employees than the Distribution of electric power median and a lower injury rate than the industry's median TCR of 2.5. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2024 0.0 0.0 0 0 0
2023 0.0 0.0 0 0 0
2022 0.0 0.0 0 0 0
2021 0.7 0.0 1 0 0
2020 0.8 0.8 1 0 0
2019 1.3 0.6 2 0 0
2018 0.0 0.0 0 0 0
2017 0.6 0.6 1 0 0
2016 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

221122 · WI · Waukesha

2,958 Distribution of electric power employers nationwide with a credible TCR · 12,834 rated employers in Wisconsin with headcount on file · 285 employers in Waukesha, WI · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Empire District Corporate Office 0.4 TCR
NAICS-TCR Eversource - Windsor 0.4 TCR
NAICS-TCR FLORENCE DISTRICT OFFICE 0.4 TCR
NAICS-TCR Danville 0.4 TCR
STATE-SIZE Century Fence Company 138 FTE
STATE-SIZE Westby Cooperative Creamery 138 FTE
STATE-SIZE Whitehall Specialties - Plant 1 138 FTE
STATE-SIZE AstenJohnson Appleton 138 FTE
CITY-NEAR Waukesha Memorial Hospital 2,210 FTE
CITY-NEAR Generac-Waukesha 1,387 FTE
CITY-NEAR GEHC : Waukesha WI (WSO), HCS 1,384 FTE
CITY-NEAR Generac Power Systems, Inc. 1,090 FTE
NAT-TCR Toshiba Business Solutions - East Syracuse 0.4 TCR
NAT-TCR Henkels & McCoy, Inc. - Chantilly, VA 0.4 TCR
NAT-TCR Florence District Office 0.4 TCR
NAT-TCR Rowe Sprinkler Systems 0.4 TCR
NAT-SIZE United Electric Controls 138 FTE
NAT-SIZE Arrow Shed, LLC - Breese 138 FTE
NAT-SIZE Corp 701 138 FTE
NAT-SIZE International Paper, Mt Carmel, PA 138 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.
Data sourced from official public datasets. See our methodology for details.