Water distribution (except irrigation) · Oregon

Portland Water Bureau Customer Service

Portland, OR · ~108 workers · 7 years of OSHA Injury Tracking Application data.

F
Failing Safety Record
6.7
Avg TCR
1.2
Industry avg
0
Fatalities
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The verdict

Portland Water Bureau Customer Service runs at 558% of its industry's injury rate - far more dangerous than the typical Water distribution (except irrigation) workplace, earning a grade F.

Portland Water Bureau Customer Service: 6.7 TCR = 558% of Water distribution (except irrigation) BLS 1.2 · 7y Form 300A (see methodology below)

Portland Water Bureau Customer Service safety composite

Portland Water Bureau Customer Service scores strongest on fatalities (safer than 51% of same-industry peers) and weakest on dart rate (safer than 22%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

F

31/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
F 6.7 per 100 workers

Safer than 27% of industry peers

DART rate
F 5.1 per 100 workers

Safer than 22% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−2.1

2016→2023

Portland Water Bureau Customer Service injury rate improved

Portland Water Bureau Customer Service's TCR fell 2.1 from 8.3 in 2016 to 6.1 in 2023. Peak filing year was 2018 at 13.0 TCR. In 2023, DART was 0.76× this establishment's average TCR (severity share of cases).

2016=8.3 · 2018=13.0 · 2019=3.5 · 2020=3.4 · 2021=7.0 · 2022=5.7 · 2023=6.1

OSHA ITA Form 300A scorecard

Establishment book 221310 · Portland, OR ABOVE-IND · MID

Grade F · TCR 6.7 · 558% of ind

  • DART 5.1 DART
  • RANK #10/18
  • PHOTO City Of Sacramento-P…
  • BOOK 7y book
  • INJ 39 inj
  • SIZE ~108 FTE

Nearest TCR peer: City Of Sacramento-Plant Services Division Roll-Up (140011) (0.0 TCR gap)

Read with this employer → · Industry book → · Oregon employers → · Look up another →

Portland Water Bureau Customer Service in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Portland Water Bureau Customer Service averages 6.7 TCR (558% of the Water distribution (except irrigation) BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Portland Water Bureau Customer Service TCR series: 2016=8.3 · 2018=13 · 2019=3.5 · 2020=3.4 · 2021=7 · 2022=5.7 · 2023=6.1 · BLS 1.2

Where Portland Water Bureau Customer Service falls in its industry

727 Water distribution (except irr establishments

Safer than 27% of graded establishments in this industry, whose median TCR is 4.2.

More dangerous than peersSafer than peers

Narrower to Oregon alone (the establishments it most directly competes with for workers and contracts): ranked #10 safest of 18 Water distribution (except irr employers in Oregon.

Portland Water Bureau Customer Service (108 employees, TCR 6.7) among 29 same-industry peers, split at the industry median of 53 employees and a TCR of 4.2 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 0100200300 051015 Average employees Total Case Rate Portland Water Bureau Customer Service
Portland Water Bureau Customer Service (108 employees, TCR 6.7) among 29 same-industry peers, split at the industry median of 53 employees and a TCR of 4.2

Portland Water Bureau Customer Service has more employees than the Water distribution (except irrigation) median and a higher injury rate than the industry's median TCR of 4.2. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2023 6.1 5.1 6 0 0
2022 5.7 2.3 5 0 0
2021 7.0 5.8 6 0 0
2020 3.4 2.3 3 0 0
2019 3.5 2.3 3 0 0
2018 13.0 5.9 11 0 0
2016 8.3 5.9 5 2 0

OSHA ITA peer cross-reference

Establishment peer ledger

221310 · OR · Portland

727 Water distribution (except irrigation) employers nationwide with a credible TCR · 8,031 rated employers in Oregon with headcount on file · 1,728 employers in Portland, OR · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR City Of Sacramento-Plant Services Division Roll-Up (140011) 6.7 TCR
NAICS-TCR North Side Canal Company 6.7 TCR
NAICS-TCR 014 SANTA MARIA-WC 6.7 TCR
NAICS-TCR Saint Paul Regional Water Services 6.8 TCR
STATE-SIZE Otis Elevator Company-Portland,OR 108 FTE
STATE-SIZE Performance Insulation - Main Office 108 FTE
STATE-SIZE 2 Towns Ciderhouse 108 FTE
STATE-SIZE 0109 - Millwork Mnfg-Bend 108 FTE
CITY-NEAR OHSU Main Campus 18,003 FTE
CITY-NEAR OR349 PROVIDENCE ST VINCENT MEDICAL CTR-PORTLA 4,033 FTE
CITY-NEAR OR346 PROVIDENCE PORTLAND MEDICAL CTR-PORTLAND 3,684 FTE
CITY-NEAR 2252-00000530 3,498 FTE
NAT-TCR JFW - La Crema Winery 6.7 TCR
NAT-TCR West-Mark Service Center-Ceres, California 6.7 TCR
NAT-TCR Westfields Marriott Washington Dulles 6.7 TCR
NAT-TCR Police-Town of Black Mountain 6.7 TCR
NAT-SIZE JRT Trucking, Inc. 108 FTE
NAT-SIZE County Market #515 108 FTE
NAT-SIZE ALBAform Inc, 5405 Rafe Banks Drive, Flowery Branch, GA 30542 108 FTE
NAT-SIZE Struthers IGA 108 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2023, 2022, 2021, 2020, 2019, 2018, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.