Customer service call centers · Oregon

SolvOne

Portland, OR · ~72 workers · 7 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

SolvOne runs at 9% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

SolvOne: 0.2 TCR = 9% of Customer service call centers BLS 2.6 · 7y Form 300A (see methodology below)

SolvOne safety composite

SolvOne scores strongest on total case rate (tcr) (safer than 90% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

75/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.24 per 100 workers

Safer than 90% of industry peers

DART rate
B 0 per 100 workers

Safer than 76% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−1.7

2016→2022

SolvOne injury rate improved

SolvOne's TCR fell 1.7 from 1.7 in 2016 to 0.0 in 2022. Peak filing year was 2016 at 1.7 TCR. In 2022, DART was 0× this establishment's average TCR (severity share of cases).

2016=1.7 · 2017=0.0 · 2018=0.0 · 2019=0.0 · 2020=0.0 · 2021=0.0 · 2022=0.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Portland, OR AT/BELOW-IND · SMALL

Grade A · TCR 0.2 · 9% of ind

  • DART 0.0 DART
  • RANK P90
  • PHOTO FYVLNCKG - AT&T Mobi…
  • BOOK 7y book
  • INJ 1 inj
  • SIZE ~72 FTE

Nearest TCR peer: FYVLNCKG - AT&T Mobility Services LLC (0.0 TCR gap)

Read with this employer → · Industry book → · Oregon employers → · Look up another →

SolvOne in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows SolvOne averages 0.2 TCR (9% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

SolvOne TCR series: 2016=1.7 · 2017=0 · 2018=0 · 2019=0 · 2020=0 · 2021=0 · 2022=0 · BLS 2.6

Where SolvOne falls in its industry

159 Customer service call centers establishments

Safer than 90% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers
SolvOne (72 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate SolvOne
SolvOne (72 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

SolvOne has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2022 0.0 0.0 0 0 0
2021 0.0 0.0 0 0 0
2020 0.0 0.0 0 0 0
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 0.0 0.0 0 0 0
2016 1.7 1.7 1 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · OR · Portland

159 Customer service call centers employers nationwide with a credible TCR · 8,031 rated employers in Oregon with headcount on file · 1,728 employers in Portland, OR · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR FYVLNCKG - AT&T Mobility Services LLC 0.2 TCR
NAICS-TCR Amarillo Call Center-103 0.2 TCR
NAICS-TCR Corp-Contact Center 0.2 TCR
NAICS-TCR Wireless Littleton 0.3 TCR
STATE-SIZE Northwest Pipe Co. 72 FTE
STATE-SIZE Region 1 - Lawnfield 72 FTE
STATE-SIZE Interstate Roofing, Inc. 72 FTE
STATE-SIZE The Gluten Free Baking Company 72 FTE
CITY-NEAR OHSU Main Campus 18,003 FTE
CITY-NEAR OR349 PROVIDENCE ST VINCENT MEDICAL CTR-PORTLA 4,033 FTE
CITY-NEAR OR346 PROVIDENCE PORTLAND MEDICAL CTR-PORTLAND 3,684 FTE
CITY-NEAR 2252-00000530 3,498 FTE
NAT-TCR Praxair Surface Technologies 0.2 TCR
NAT-TCR Boston Scientific Path 0.2 TCR
NAT-TCR Corporate Center- Sales Force Employees 0.2 TCR
NAT-TCR YMCA Bethesda-Chevy Chase 0.2 TCR
NAT-SIZE 1431 - Southern Pines 72 FTE
NAT-SIZE 1424 - Hixson 72 FTE
NAT-SIZE 1242 - Gainesville-FL 72 FTE
NAT-SIZE 1205 - Cheyenne 72 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2022, 2021, 2020, 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.