Telephone Call Centers · Texas
Amarillo Call Center-103
Amarillo, TX · ~299 workers · 3 years of OSHA Injury Tracking Application data.
- A
- Excellent Safety Record
- 0.2
- Avg TCR
- 2.6
- Industry avg
- 0
- Fatalities
The verdict
Amarillo Call Center-103 runs at 9% of its industry's injury rate - far safer than the typical Telephone Call Centers workplace, earning a grade A.
Amarillo Call Center-103: 0.2 TCR = 9% of Telephone Call Centers BLS 2.6 · 3y Form 300A (see methodology below)
Amarillo Call Center-103 safety composite
Amarillo Call Center-103 scores strongest on total case rate (tcr) (safer than 91% of same-industry peers) and weakest on fatalities (safer than 50%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).
76/100
Percentile-weighted across 3 of 3 measures
- Total Case Rate (TCR)
- A 0.23 per 100 workers
Safer than 91% of industry peers
- DART rate
- B 0 per 100 workers
Safer than 76% of industry peers
- Fatalities
- D 0
Safer than 50% of industry peers
Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).
Amarillo Call Center-103 held a steady TCR band
Amarillo Call Center-103's TCR held near 0.3 from 0.0 in 2021 to 0.3 in 2023. Peak filing year was 2022 at 0.3 TCR. In 2023, DART was 0× this establishment's average TCR (severity share of cases).
2021=0.0 · 2022=0.3 · 2023=0.3
OSHA ITA Form 300A scorecard
Establishment book 561422 · Amarillo, TX AT/BELOW-IND · MID
Grade A · TCR 0.2 · 9% of ind
- DART 0.0 DART
- RANK #2/21
- PHOTO Corp-Contact Center
- BOOK 3y book
- INJ 2 inj
- SIZE ~299 FTE
Nearest TCR peer: Corp-Contact Center (0.0 TCR gap)
Read with this employer → · Industry book → · Texas employers → · Look up another →
Amarillo Call Center-103 in the TCR neighbourhood
Average Total Case Rate among this establishment and nearest same-industry peers
- This site 0.2
Amarillo Call Center-103
0.2 TCR
- Corp-Contact C 0.2
Corp-Contact Center
0.2 TCR
- SolvOne 0.2
SolvOne
0.2 TCR
- FYVLNCKG - AT& 0.2
FYVLNCKG - AT&T Mobility Services LLC
0.2 TCR
- QVC San Antoni 0.2
QVC San Antonio, LLC
0.2 TCR
What this shows Amarillo Call Center-103 averages 0.2 TCR (9% of the Telephone Call Centers BLS benchmark).
Amarillo Call Center-103 TCR series: 2021=0 · 2022=0.3 · 2023=0.3 · BLS 2.6
Where Amarillo Call Center-103 falls in its industry
159 Telephone Call Centers establishmentsSafer than 91% of graded establishments in this industry, whose median TCR is 0.8.
Narrower to Texas alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 21 Telephone Call Centers employers in Texas.
Amarillo Call Center-103 has fewer employees than the Telephone Call Centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2023 | 0.3 | 0.0 | 1 | 0 | 0 |
| 2022 | 0.3 | 0.0 | 1 | 0 | 0 |
| 2021 | 0.0 | 0.0 | 0 | 0 | 0 |
OSHA ITA peer cross-reference
Establishment peer ledger
561422 · TX · Amarillo
159 Telephone Call Centers employers nationwide with a credible TCR · 38,394 rated employers in Texas with headcount on file · 351 employers in Amarillo, TX · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.
| Rel | Establishment | Metric |
|---|---|---|
| NAICS-TCR | Corp-Contact Center | 0.2 TCR |
| NAICS-TCR | SolvOne | 0.2 TCR |
| NAICS-TCR | FYVLNCKG - AT&T Mobility Services LLC | 0.2 TCR |
| NAICS-TCR | QVC San Antonio, LLC | 0.2 TCR |
| STATE-SIZE | Performance Contractors, Inc. - Exxon Baytown | 299 FTE |
| STATE-SIZE | Gentzler Electrical Services, Inc | 299 FTE |
| STATE-SIZE | STEVES AND SONS, INC. - SASW | 299 FTE |
| STATE-SIZE | Houston Operations (HNO) | 299 FTE |
| CITY-NEAR | Amarillo Plant | 3,771 FTE |
| CITY-NEAR | BSA Hospital LLC | 2,790 FTE |
| CITY-NEAR | 2576-12071000-12071 | 1,839 FTE |
| CITY-NEAR | 2576-30 | 1,492 FTE |
| NAT-TCR | Porsche Cars North America | 0.2 TCR |
| NAT-TCR | Support Office | 0.2 TCR |
| NAT-TCR | ORLANDO, FL (Supply Services) | 0.2 TCR |
| NAT-TCR | DuPont - Tralee Park | 0.2 TCR |
| NAT-SIZE | Cherokee County Health and Rehabilitation Center | 299 FTE |
| NAT-SIZE | Luce Research LLC | 299 FTE |
| NAT-SIZE | Ohcls - Columbus | 299 FTE |
| NAT-SIZE | 2904-SAS-KY | 299 FTE |
Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →
Read our methodology - how this data is sourced, computed, and verified.