Customer service call centers · Wisconsin

Corp-Contact Center

Chippewa Falls, WI · ~274 workers · 2 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.2
Avg TCR
2.6
Industry avg
0
Fatalities
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The verdict

Corp-Contact Center runs at 9% of its industry's injury rate - far safer than the typical Customer service call centers workplace, earning a grade A.

Corp-Contact Center: 0.2 TCR = 9% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Corp-Contact Center safety composite

Corp-Contact Center scores strongest on total case rate (tcr) (safer than 91% of same-industry peers) and weakest on dart rate (safer than 28%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

C

59/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.23 per 100 workers

Safer than 91% of industry peers

DART rate
F 0.47 per 100 workers

Safer than 28% of industry peers

Fatalities
D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Rising injury rate

Corp-Contact Center: 0.0 → 0.5 TCR

Peak year 2022 @ 0.5 TCR · DART/TCR 2.04× in 2022

Corp-Contact Center's TCR rose 0.5 from 0.0 in 2021 to 0.5 in 2022. In 2022, DART was 2.04× this establishment's average TCR (severity share of cases).

OSHA ITA Form 300A scorecard

Establishment book 561422 · Chippewa Falls, WI AT/BELOW-IND · MID

Grade A · TCR 0.2 · 9% of ind

  • DART 0.5 DART
  • RANK #2/5
  • PHOTO Amarillo Call Center…
  • BOOK 2y book
  • INJ 1 inj
  • SIZE ~274 FTE

Nearest TCR peer: Amarillo Call Center-103 (0.0 TCR gap)

Read with this employer → · Industry book → · Wisconsin employers → · Look up another →

Corp-Contact Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Corp-Contact Center averages 0.2 TCR (9% of the Customer service call centers BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Corp-Contact Center TCR series: 2021=0 · 2022=0.5 · BLS 2.6

Where Corp-Contact Center falls in its industry

159 Customer service call centers establishments

Safer than 91% of graded establishments in this industry, whose median TCR is 0.8.

More dangerous than peersSafer than peers

Narrower to Wisconsin alone (the establishments it most directly competes with for workers and contracts): ranked #2 safest of 5 Customer service call centers employers in Wisconsin.

Corp-Contact Center (274 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 01,0002,0003,000 00.511.52 Average employees Total Case Rate Corp-Contact Center
Corp-Contact Center (274 employees, TCR 0.2) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Corp-Contact Center has fewer employees than the Customer service call centers median and a lower injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2022 0.5 0.5 1 0 0
2021 0.0 0.0 0 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · WI · Chippewa Falls

159 Customer service call centers employers nationwide with a credible TCR · 12,834 rated employers in Wisconsin with headcount on file · 112 employers in Chippewa Falls, WI · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR Amarillo Call Center-103 0.2 TCR
NAICS-TCR SolvOne 0.2 TCR
NAICS-TCR FYVLNCKG - AT&T Mobility Services LLC 0.2 TCR
NAICS-TCR QVC San Antonio, LLC 0.2 TCR
STATE-SIZE Milestone Materials 274 FTE
STATE-SIZE MP Systems, Inc. 274 FTE
STATE-SIZE Beloit 274 FTE
STATE-SIZE Keller, Inc - Kaukauna 275 FTE
CITY-NEAR TTM Technologies Chippewa Falls 649 FTE
CITY-NEAR WM 5373 528 FTE
CITY-NEAR River Country Co-op 499 FTE
CITY-NEAR TTM Technologies 457 FTE
NAT-TCR IL003 0.2 TCR
NAT-TCR 104096 - Jackson Generation 0.2 TCR
NAT-TCR Rivian Automotive, Inc. - Waterworks 0.2 TCR
NAT-TCR ALPRGAED - AT&T Services, Inc. 0.2 TCR
NAT-SIZE 3495-11DG072 274 FTE
NAT-SIZE 117411-Pensacola Fl P&Dc 274 FTE
NAT-SIZE The Nord Center 274 FTE
NAT-SIZE 2904-SAS-SC 274 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2022, 2021. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.