Residential cleaning services · Massachusetts
The Maids
Medway, MA · ~63 workers · 2 years of OSHA Injury Tracking Application data.
- F
- Failing Safety Record
- 20.6
- Avg TCR
- 4.5
- Industry avg
- 0
- Fatalities
The verdict
The Maids runs at 459% of its industry's injury rate - far more dangerous than the typical Residential cleaning services workplace, earning a grade F.
- F
- Failing Safety Record
- 20.6
- avg TCR · per 100 workers
- 4.5
- industry benchmark (BLS)
- 11
- recordable injuries tracked
Grade compares The Maids's OSHA Total Case Rate of 20.6 to the Residential cleaning services BLS benchmark of 4.5 (459% of benchmark) across 2 years of Form 300A filings (2016–2024). <a href="/methodology">See methodology</a> for reporting-limitation caveats.
Injury rate over time
The Maids's yearly Total Case Rate, against the 4.5 industry benchmark.
Where The Maids falls in its industry
5,186 Residential cleaning services establishmentsSafer than 1% of graded establishments in this industry, whose median TCR is 2.3.
Narrower to Massachusetts alone (the establishments it most directly competes with for workers and contracts): ranked #137 safest of 137 Residential cleaning services employers in Massachusetts.
Trend analysis for The Maids
Between 2016 and 2017, The Maids's Total Case Rate improved from 38.2 to 3.1 recordable injuries per 100 full-time workers, a 92% decrease across 1 year of OSHA reporting.
The safest year on record was 2017, at a TCR of 3.1, while 2016 saw the highest rate, at 38.2, a spread of 35.2 points between the best and worst reporting years. That's a wide swing relative to the establishment's overall rate, worth checking the year-by-year table below for whether a single severe year is driving the average, rather than a sustained trend.
Summed across those 2 reporting years, The Maids recorded 11 total injuries and illnesses, with no fatalities reported in any of those years. Readers comparing establishments should weigh the 2-year trend above alongside establishment size, since a larger workforce naturally accumulates more raw incidents even at a lower per-100-worker rate.
Verify This Employer with OSHA
The 11 injuries, 20 illnesses shown on this page for The Maids are sourced from its own 2 years of mandatory OSHA Form 300A summaries. Cross-check the underlying establishment record directly against the federal source, name, NAICS classification, recordable case totals, and inspection history are all searchable on OSHA's Establishment-Specific Injury and Illness Data system.
Verify on OSHA Establishment SearchSource: U.S. Department of Labor, OSHA Establishment-Specific Injury and Illness Data. NAICS 561720 - Residential cleaning services.
DART Rate, Transparent Calculation (2017)
What is the DART rate formula?
DART (Days Away, Restricted, or Transferred) is computed by OSHA as incidents × 200,000 ÷ hours worked. The 200,000-hour denominator equals roughly 100 full-time workers, which lets establishments of very different sizes be compared directly.
1 DART incidents × 200,000 ÷ 65,346 hours worked = 3.06 DART
Methodology: 29 CFR 1904, OSHA Form 300A recordkeeping
Cross-Validating Context, Establishment vs Industry vs State
| Benchmark | TCR | Source |
|---|---|---|
| The Maids (this establishment) | 20.64 | OSHA ITA Form 300A, 2-year avg |
| Janitorial services industry avg | 4.50 | BLS IIF, NAICS 561720 |
| Massachusetts state avg (all industries) | 4.94 | OSHA ITA, state-level rollup |
Industry benchmarks: Bureau of Labor Statistics, Injuries, Illnesses, and Fatalities (IIF) program
Reportable Incident Timeline
Year-by-year reportable incidents (recordable injuries + illnesses + fatalities) submitted by The Maids to OSHA's Injury Tracking Application. Each row anchors to OSHA's inspection records search where you can pull the underlying inspection case numbers and citations for that establishment-year.
- 2017: 1 reportable incidents · 1 injuries, 0 illnesses, 0 fatalities - OSHA inspection records (case numbers)
- 2016: 30 reportable incidents · 10 injuries, 20 illnesses, 0 fatalities - OSHA inspection records (case numbers)
Source: OSHA Inspection Information System (IMIS) - inspection case-number records
Year-by-Year Safety Data
| Year | TCR | DART | Injuries | Illnesses | Fatalities |
|---|---|---|---|---|---|
| 2017 | 3.1 | 3.1 | 1 | 0 | 0 |
| 2016 | 38.2 | 25.5 | 10 | 20 | 0 |
What this grade means for you
Use this grade as a relative read on The Maids's reported OSHA injury record versus its Residential cleaning services peers, not a verdict on whether any single site is safe today.
- At 459% of the Residential cleaning services benchmark, The Maids reports more injuries than typical peers, ask specifically how the employer is reducing them. Know your rights
- Judge this record against the wider Residential cleaning services sector, where injury rates vary widely, before comparing it in isolation. See the industry
- Grades reflect 2016–2024 filings; check the latest establishment record straight from OSHA, or look up a different employer. Look up another
Safety grades reflect employers' self-reported OSHA Form 300A filings from 2016 to 2024 and can lag current conditions. A grade is not a guarantee that any specific workplace is safe or unsafe today. See our methodology and disclaimer.
Frequently Asked Questions
What is The Maids's safety grade?
How many injuries has The Maids reported?
Similar Employers
Matched by safety record across the industry, by workforce size within Massachusetts, and by nearby establishments in Medway - a different peer set than the category browse links below.
Similar TCR (~20.6)
Similar size (~63 workers)
Read our methodology - how this data is sourced, computed, and verified.
Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.