Employer · Arizona

Tmx2087 - Phoenix Contact Center

Glendale, AZ · ~195 workers · 4 years of OSHA Injury Tracking Application data.

A
Excellent Safety Record
0.3
Avg TCR
4.5
Industry avg
0
Fatalities
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The verdict

Tmx2087 - Phoenix Contact Center runs at 8% of its industry's injury rate - far safer than the typical industry workplace, earning a grade A.

Tmx2087 - Phoenix Contact Center: 0.3 TCR = 8% of industry BLS 4.5 · 4y Form 300A (see methodology below)

Tmx2087 - Phoenix Contact Center safety composite

Tmx2087 - Phoenix Contact Center scores strongest on total case rate (tcr) (safer than 100% of same-industry peers) and weakest on fatalities (safer than 51%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

B

81/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR)
A 0.34 per 100 workers

Safer than 100% of industry peers

DART rate
B 0 per 100 workers

Safer than 82% of industry peers

Fatalities
D 0

Safer than 51% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

TCR Δ

−0.7

2016→2019

Tmx2087 - Phoenix Contact Center injury rate improved

Tmx2087 - Phoenix Contact Center's TCR fell 0.7 from 0.7 in 2016 to 0.0 in 2019. Peak filing year was 2016 at 0.7 TCR. In 2019, DART was 0× this establishment's average TCR (severity share of cases).

2016=0.7 · 2017=0.7 · 2018=0.0 · 2019=0.0

OSHA ITA Form 300A scorecard

Establishment book 561710 · Glendale, AZ AT/BELOW-IND · MID

Grade A · TCR 0.3 · 8% of ind

  • DART 0.0 DART
  • RANK #1/28
  • PHOTO ARROW EXTERMINATORS …
  • BOOK 4y book
  • INJ 3 inj
  • SIZE ~195 FTE

Nearest TCR peer: ARROW EXTERMINATORS INC (0.0 TCR gap)

Read with this employer → · Industry book → · Arizona employers → · Look up another →

Tmx2087 - Phoenix Contact Center in the TCR neighbourhood

Average Total Case Rate among this establishment and nearest same-industry peers

TCR

What this shows Tmx2087 - Phoenix Contact Center averages 0.3 TCR (8% of the industry BLS benchmark).

Source U.S. Department of Labor, OSHA Injury Tracking Application (Form 300A) As of 2026-08-25

Tmx2087 - Phoenix Contact Center TCR series: 2016=0.7 · 2017=0.7 · 2018=0 · 2019=0 · BLS 4.5

Where Tmx2087 - Phoenix Contact Center falls in its industry

1,655 industry establishments

Safer than 100% of graded establishments in this industry, whose median TCR is 4.7.

More dangerous than peersSafer than peers

Narrower to Arizona alone (the establishments it most directly competes with for workers and contracts): ranked #1 safest of 28 industry employers in Arizona.

Tmx2087 - Phoenix Contact Center (195 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 30 employees and a TCR of 4.7 2×2 strategic matrix plotting 30 entities by Average employees (X) and Total Case Rate (Y), with a crosshair dividing the plot into four quadrants. Larger & higher-riskSmaller & higher-riskLarger & saferSmaller & safer than peers 050100150200250 0510152025 Average employees Total Case Rate Tmx2087 - Phoenix Contact Center
Tmx2087 - Phoenix Contact Center (195 employees, TCR 0.3) among 29 same-industry peers, split at the industry median of 30 employees and a TCR of 4.7

Tmx2087 - Phoenix Contact Center has more employees than the industry median and a lower injury rate than the industry's median TCR of 4.7. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year TCR DART Injuries Illnesses Fatalities
2019 0.0 0.0 0 0 0
2018 0.0 0.0 0 0 0
2017 0.7 0.0 1 0 0
2016 0.7 0.3 2 0 0

OSHA ITA peer cross-reference

Establishment peer ledger

561710 · AZ · Glendale

1,655 industry employers nationwide with a credible TCR · 9,594 rated employers in Arizona with headcount on file · 313 employers in Glendale, AZ · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel Establishment Metric
NAICS-TCR ARROW EXTERMINATORS INC 0.3 TCR
NAICS-TCR Branch 100 0.4 TCR
NAICS-TCR 12 Kalamazoo 0.4 TCR
NAICS-TCR 2288-IFC LENEXA 0.4 TCR
STATE-SIZE DH Pace Company Inc dba Overhead Door Company of Central Arizona 195 FTE
STATE-SIZE Fairlife 195 FTE
STATE-SIZE FedEx 3601 E COLUMBIA 195 FTE
STATE-SIZE DC Ranch Village Health Club & Spa 195 FTE
CITY-NEAR 730 ABRAZO ARROWHEAD CAMPUS 1,429 FTE
CITY-NEAR Glendale Elementary School District 1,201 FTE
CITY-NEAR 4701-730 1,051 FTE
CITY-NEAR Ono-515 910 FTE
NAT-TCR Buffalo Grove Facility 0.3 TCR
NAT-TCR Company Wide 0.3 TCR
NAT-TCR PCI Portland Interior 0.3 TCR
NAT-TCR Horsham Pa Office 0.3 TCR
NAT-SIZE #714 World Class Kitchens 195 FTE
NAT-SIZE Vortex Infrastructure Holdings LLC 195 FTE
NAT-SIZE Canyon vista post acute 195 FTE
NAT-SIZE WBC Group, LLC 195 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2019, 2018, 2017, 2016. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.