Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-30571 Cass Lake, MN F 8.2
03234 Store 03234 Plymouth, MA F 8.2
4186-02284 Beaverton, OR F 8.2
30848 Store 30848 Phoenix, AZ F 8.2
4186-02476 Coeur D Alene, ID F 8.2
4186-03739 Oakdale, MN F 8.2
4186-04315 Ventura, CA F 8.2
4186-00508 Richmond, VA F 8.2
28441 Store 28441 Goose Creek, SC F 8.2
4186-07327 Encino, CA F 8.2
06117 Store 06117 Sartell, MN F 8.1
29074 Store 29074 Banning, CA F 8.1
6140-61400204 Hyannis, MA F 8.1
04552 Store 04552 Vista, CA F 8.1
4186-06240 Dallas, TX F 8.1
4186-04243 Tujunga, CA F 8.1
06208 Store 06208 Houston, TX F 8.1
4186-05797 Bridgeton, MO F 8.1
6140-61400256 Brockton, MA F 8.1
06411 Store 06411 El Paso, TX F 8.0
28496 Store 28496 Conyers, GA F 8.0
4186-04178 Edmonds, WA F 8.0
4186-03099 Union, NJ F 8.0
4186-07198 Waconia, MN F 8.0
4186-21230 New Orleans, LA F 8.0
05021 Store 05021 West Hartford, CT F 8.0
05156 Store 05156 Rolla, MO F 8.0
4186-01697 Union, NJ F 8.0
05243 Store 05243 Monticello, MN F 8.0
23279 Store 23279 Irving, TX F 8.0
4186-02354 Temple Terrace, FL F 8.0
30017 Store 30017 Kerman, CA F 8.0
4186-01003 West Seneca, NY F 7.9
4186-03530 Vancouver, WA F 7.9
4186-00442 Dyersburg, TN F 7.9
4186-06648 Zephyrhills, FL F 7.9
07660 Store 07660 Ventura, CA F 7.9
4186-01023 Plant City, FL F 7.9
4186-02859 Knoxville, TN F 7.9
4186-06147 West Babylon, NY F 7.9
06410 Store 06410 Greenville, OH F 7.9
4186-04547 Santa Clara, CA F 7.9
6140-61400404 Woodsville, NH F 7.9
4186-06336 Buffalo, NY F 7.9
61400604 Pa604 Wind Gap Wind Gap, PA F 7.9
04534 Store 04534 Rochester Hills, MI F 7.8
4186-01019 Tampa, FL F 7.8
4186-04817 New Brighton, MN F 7.8
4186-26300 Las Vegas, NV F 7.8
32258 Store 32258 Modesto, CA F 7.8
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.