Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-03171 Schenectady, NY F 8.6
4186-30086 Bakersfield, CA F 8.6
6140-61400510 Centereach, NY F 8.6
29103 Store 29103 Aurora, CO F 8.6
6140-61400322 Bloomfield, CT F 8.6
61400414 Nh414 Seabrook Seabrook, NH F 8.6
4186-04375 Stillwater, MN F 8.6
61400602 Pa602 Scranton Scranton, PA F 8.6
4186-00768 Dekalb, IL F 8.6
6140-61400244 Sturbridge, MA F 8.6
6140-61400410 Derry, NH F 8.5
00384 Store 00384 New Boston, OH F 8.5
32076 Store 32076 Las Vegas, NV F 8.5
4186-04828 Champlin, MN F 8.5
4186-07921 Houston, TX F 8.5
31988 Store 31988 Tyler, TX F 8.5
6140-61400119 Westerly, RI F 8.5
61400315 Ct315 Milford Milford, CT F 8.5
22188 Store 22188 Houston, TX F 8.5
28730 Store 28730 Anderson, SC F 8.4
6140-61400114 Middletown, RI F 8.4
04025 Store 04025 Union, MO F 8.4
4186-03300 Philadelphia, PA F 8.4
4186-05987 Napa, CA F 8.4
04247 Store 04247 Alpharetta, GA F 8.4
61400236 Ma236 Dedham Dedham, MA F 8.4
4186-05440 Blaine, MN F 8.4
6140-61400210 Kingston, MA F 8.4
22319 Store 22319 Inwood, WV F 8.4
4186-01252 Redding, CA F 8.4
4186-07975 Concord, NC F 8.4
4186-00625 Oxon Hill, MD F 8.4
4186-05034 Chula Vista, CA F 8.4
6140-61400605 Warminster, PA F 8.4
21899 Store 21899 Lufkin, TX F 8.3
61400206 Ma206 South Yarmouth South Yarmouth, MA F 8.3
6140-61400326 Waterbury, CT F 8.3
6140-61400508 Poughkeepsie, NY F 8.3
4186-04730 Temecula, CA F 8.3
23232 Store 23232 Albuquerque, NM F 8.3
4186-02906 Duluth, MN F 8.3
03053 Store 03053 Greenville, MI F 8.3
28883 Store 28883 Lovell, WY F 8.3
4186-01705 Laurel, MD F 8.3
4186-02054 Kansas City, MO F 8.2
4186-04368 Plantation, FL F 8.2
22446 Store 22446 Burton, MI F 8.2
4186-02668 Westminster, CO F 8.2
22645 Store 22645 Chattanooga, TN F 8.2
29286 Store 29286 Mora, NM F 8.2
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.