Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-00537 Lawrenceville, GA F 7.0
02243 Store 02243 Independence, MO F 7.0
4186-03007 Missoula, MT F 7.0
4186-07524 Staten Island, NY F 7.0
00353 Store 00353 Russellville, AR F 7.0
4186-07139 Bronx, NY F 7.0
02245 Store 02245 Pharr, TX F 6.9
61400477 Me477 Biddeford Biddeford, ME F 6.9
4186-08547 Davenport, FL F 6.9
00169 Store 00169 Jackson, MI F 6.9
61400249 Ma249 Taunton Taunton, MA F 6.9
4186-03632 Salinas, CA F 6.9
6140-61400242 Medford, MA F 6.9
4186-01205 Rancho Cordova, CA F 6.9
21479 Store 21479 Irving, TX F 6.9
4186-05780 Bellflower, CA F 6.9
4186-03073 Saint Paul, MN F 6.9
03981 Store 03981 Johnston, RI F 6.9
4186-02459 Modesto, CA F 6.9
6140-61400248 Waltham, MA F 6.9
6140-61400558 Freehold, NJ F 6.9
04354 Store 04354 Lincoln City, OR F 6.8
4186-07115 Clermont, FL F 6.8
28236 Store 28236 Baltimore, MD F 6.8
4186-27039 Cleveland, OH F 6.8
03844 Store 03844 Warren, MI F 6.8
4186-03771 Stockton, CA F 6.8
4186-04332 Bartow, FL F 6.8
61400428 Vt428 Bennington Bennington, VT F 6.8
24159 Store 24159 North Charleston, SC F 6.8
02086 Store 02086 Brownsburg, IN D 6.8
02425 Store 02425 Colville, WA D 6.8
61400473 Me473 Sanford Sanford, ME D 6.8
30098 Store 30098 Fresno, CA D 6.8
4186-04494 Seattle, WA D 6.8
4186-05227 Portland, OR D 6.8
4186-31201 Baltimore, MD D 6.8
04075 Store 04075 League City, TX D 6.8
6140-61400230 Westfield, MA D 6.7
61400259 Ma259 Weymouth Weymouth, MA D 6.7
02845 Store 02845 Fountain Hills, AZ D 6.7
4186-31776 Baltimore, MD D 6.7
01399 Store 01399 Patterson, NY D 6.7
02960 Store 02960 Bullhead City, AZ D 6.7
4186-04763 Houston, TX D 6.7
4186-04935 Carle Place, NY D 6.7
28845 Store 28845 Dewey, AZ D 6.7
4186-02515 San Leandro, CA D 6.7
4186-02540 San Antonio, TX D 6.7
4186-01655 Philadelphia, PA D 6.7
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Safety grades are a transparent derived index PlainSafetyScore computes from public OSHA and BLS data, not an official OSHA rating. Read our methodology - how this data is sourced, computed, and verified.

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.