Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-04796 Aurora, CO D 6.7
32198 Store 32198 Detroit, MI D 6.7
04288 Store 04288 Georgetown, KY D 6.7
30223 Store 30223 Detroit, MI D 6.7
01724 Store 01724 North Kingstown, RI D 6.6
28400 Store 28400 Fort Lauderdale, FL D 6.6
4186-08653 Kissimmee, FL D 6.6
4186-03526 Orange, CT D 6.6
6140-61400257 N. Dartmouth, MA D 6.6
4186-02753 Sunnyside, WA D 6.6
4186-05017 Kissimmee, FL D 6.6
4186-04493 Tacoma, WA D 6.6
04751 Store 04751 Hialeah, FL D 6.6
31496 Store 31496 Lehigh Acres, FL D 6.6
4186-02490 Augusta, ME D 6.6
00006 Store 00006 Charleston, WV D 6.6
4186-07183 Phoenix, AZ D 6.6
4186-07393 Lemon Grove, CA D 6.6
6140-61400227 Taunton, MA D 6.6
6140-61400551 Clinton, NJ D 6.6
4186-02521 Carlsbad, CA D 6.6
4186-04482 Newport News, VA D 6.6
05839 Store 05839 Hauppauge, NY D 6.6
61400248 Ma248 Waltham Waltham, MA D 6.6
4186-00906 O Fallon, MO D 6.6
4186-03218 Eastpointe, MI D 6.6
6140-61400253 Fairhaven, MA D 6.6
06971 Store 06971 Miami, FL D 6.5
27708 Store 27708 Orlando, FL D 6.5
61400326 Ct326 Waterbury Waterbury, CT D 6.5
4186-02292 Clayton, NC D 6.5
4186-06089 Queens, NY D 6.5
03622 Store 03622 Winchester, VA D 6.5
61400213 Ma213 Buzzard S Bay Buzzard S Bay, MA D 6.5
4186-05012 Yonkers, NY D 6.5
4186-05062 West Hempstead, NY D 6.5
4186-03874 Port Hueneme, CA D 6.5
61400215 Ma215 Gardner Gardner, MA D 6.5
4186-03880 Waukegan, IL D 6.5
4186-03651 Oxon Hill, MD D 6.5
4186-05469 Jersey City, NJ D 6.5
4186-00498 Stafford, VA D 6.5
00610 Store 00610 Slidell, LA D 6.5
61400204 Ma204 Hyannis Hyannis, MA D 6.5
4186-27777 Chicago, IL D 6.5
26318 Store 26318 West Haven, CT D 6.4
27071 Store 27071 West Palm Beach, FL D 6.4
4186-01254 San Jose, CA D 6.4
4186-03784 Freehold, NJ D 6.4
31400 Store 31400 Chicago, IL D 6.4
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Safety grades are a transparent derived index PlainSafetyScore computes from public OSHA and BLS data, not an official OSHA rating. Read our methodology - how this data is sourced, computed, and verified.

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.