Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-05596 San Pedro, CA D 6.4
4186-31381 Rockaway Park, NY D 6.4
01654 Store 01654 Wilmington, DE D 6.4
21070 Store 21070 Indianapolis, IN D 6.4
4186-01305 Boiling Springs, SC D 6.4
4186-05927 East Orange, NJ D 6.4
4186-02640 Yuma, AZ D 6.4
4186-05439 South Plainfield, NJ D 6.4
01161 Store 01161 Wausau, WI D 6.4
07913 Store 07913 Newton, NJ D 6.4
05603 Store 05603 Orem, UT D 6.4
4186-01213 Elk Grove, CA D 6.4
6140-61400220 Norwood, MA D 6.3
31006 Store 31006 Mesquite, TX D 6.3
4186-01219 Oroville, CA D 6.3
4186-01808 Fontana, CA D 6.3
4186-05125 Westbury, NY D 6.3
30458 Store 30458 Adelanto, CA D 6.3
61400610 610 Mechanicsburg Mechanicsburg, PA D 6.3
4186-01222 Merced, CA D 6.3
4186-01303 Batavia, NY D 6.3
4186-02503 Wenatchee, WA D 6.3
4186-06520 Fort Worth, TX D 6.3
4186-07817 Lawrence, NY D 6.3
02966 Store 02966 Torrance, CA D 6.3
05916 Store 05916 El Paso, TX D 6.3
4186-00749 Richfield, MN D 6.3
4186-05366 San Bernardino, CA D 6.3
4186-00551 Sanford, FL D 6.3
01716 Store 01716 Mechanicsburg, PA D 6.2
31489 Store 31489 Houston, TX D 6.2
02953 Store 02953 King City, CA D 6.2
04242 Store 04242 Cameron Park, CA D 6.2
4186-01869 Irving, TX D 6.2
00995 Store 00995 Lake City, GA D 6.2
25146 Store 25146 Miami, FL D 6.2
25685 Store 25685 Calumet City, IL D 6.2
4186-08392 Plantation, FL D 6.2
4186-01253 Visalia, CA D 6.2
4186-03779 Riverdale, UT D 6.2
4186-06436 Detroit, MI D 6.2
22806 Store 22806 Methuen, MA D 6.2
61400413 Nh413 Meredith Meredith, NH D 6.2
4186-01783 Santa Clarita, CA D 6.2
4186-01120 Mesquite, TX D 6.2
00009 Store 00009 Elizabethtown, KY D 6.1
01635 Store 01635 Brick, NJ D 6.1
03729 Store 03729 Balch Springs, TX D 6.1
07319 Store 07319 Shiloh, IL D 6.1
26759 Store 26759 Columbia, SC D 6.1
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.