Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
28934 Store 28934 Orange, CA F 17.4
04654 Store 04654 Shelby Township, MI F 17.2
28702 Store 28702 Federal Heights, CO F 17.1
6140-61400417 Rochester, NH F 17.1
24292 Store 24292 Tampa, FL F 17.0
61400427 Vt427 Rutland Rutland, VT F 16.9
61400513 Ny513 Nanuet Nanuet, NY F 16.9
27270 Store 27270 Bronx, NY F 16.9
61400220 Ma220 Norwood Norwood, MA F 16.8
02705 Store 02705 Bay Minette, AL F 16.6
61400219 Ma219 E Bridgewater East Bridgewater, MA F 16.5
61400403 Nh403 Ossipee Ossipee, NH F 16.4
07653 Store 07653 Coralville, IA F 16.1
61400114 Ri114 Middletown Middletown, RI F 16.1
4186-05701 Moorhead, MN F 16.1
6140-61400315 Milford, CT F 16.0
31499 Store 31499 Houston, TX F 16.0
4186-01504 Victorville, CA F 15.9
4186-05573 Springfield, MA F 15.8
32019 Store 32019 Phoenix, AZ F 15.7
4186-05525 Stockton, CA F 15.5
6140-61400512 Troy, NY F 15.4
4186-03503 Brooklyn Park, MN F 15.3
61400256 Ma256 Brockton Brockton, MA F 15.3
4186-02797 East Windsor, NJ F 15.3
26751 Store 26751 Chambersburg, PA F 15.1
4186-01076 Enfield, CT F 15.0
04125 Store 04125 Exton, PA F 15.0
03869 Store 03869 Syracuse, UT F 14.9
4186-05542 Los Angeles, CA F 14.8
6140-61400405 Northumberland, NH F 14.8
4186-01235 Vacaville, CA F 14.8
6140-61400213 Buzzard'S Bay, MA F 14.7
31281 Store 31281 Meta, KY F 14.6
4186-06870 Aurora, CO F 14.6
4186-04094 Lakewood, WA F 14.6
4186-07831 Chula Vista, CA F 14.6
6140-61400502 Schenectady, NY F 14.6
4186-05759 Loma Linda, CA F 14.5
07958 Store 07958 Passaic, NJ F 14.5
4186-04537 Jenkintown, PA F 14.5
6140-61400305 Danielson, CT F 14.5
6140-61400235 Somerset, MA F 14.5
6140-61400476 Falmouth, ME F 14.5
61400313 Ct313 Berlin Berlin, CT F 14.4
61400316 Ct316 Windsor Locks Windsor Locks, CT F 14.4
03157 Store 03157 Newport, TN F 14.4
61400126 Ri126 Warwick Warwick, RI F 14.3
4186-07703 Charlotte, NC F 14.3
04478 Store 04478 Hamilton, NJ F 14.3
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.