Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-23009 Litchfield, MN F 27.8
03217 Store 03217 Shelton, WA F 27.0
6140-61400238 Athol, MA F 26.7
61400318 Ct318 Groton Groton, CT F 26.5
6140-61400515 Johnson City, NY F 25.0
4186-08436 Blaine, MN F 24.8
28960 Store 28960 Chattanooga, TN F 24.7
01623 Store 01623 Norristown, PA F 24.5
30112 Store 30112 Lusk, WY F 24.4
6140-61400318 Groton, CT F 24.3
26179 Store 26179 Lakeland, FL F 23.8
01589 Store 01589 Kirksville, MO F 23.7
61400321 Ct321 Old Saybrook Old Saybrook, CT F 23.4
00491 Store 00491 Toms River, NJ F 23.1
23735 Store 23735 Dallas, TX F 23.0
4186-05519 Victorville, CA F 22.7
33113 Store 33113 Winfield, MO F 22.6
4186-01540 Lancaster, CA F 22.0
07047 Store 07047 Macon, MO F 21.4
6140-61400474 Oxford, ME F 21.2
31594 Store 31594 Mastic, NY F 21.1
21216 Store 21216 Winchester, KY F 21.0
22547 Store 22547 Poteet, TX F 20.9
30201 Store 30201 Old Orchard Beach, ME F 20.8
05510 Store 05510 Du Quoin, IL F 20.6
26890 Store 26890 Parachute, CO F 20.5
02672 Store 02672 Spokane Valley, WA F 20.5
6140-61400602 Scranton, PA F 20.4
03438 Store 03438 Spokane, WA F 20.3
27492 Store 27492 Clayton, NJ F 20.2
08326 Store 08326 Southgate, MI F 20.1
32857 Store 32857 Alamo, GA F 20.0
61400416 Nh416 Salem Salem, NH F 19.9
04898 Store 04898 Pharr, TX F 19.8
4186-06080 El Sobrante, CA F 19.7
4186-04633 Park Ridge, NJ F 19.6
4186-06262 Los Angeles, CA F 19.5
01610 Store 01610 Cherry Hill, NJ F 19.3
32571 Store 32571 Mcleansboro, IL F 19.2
22228 Store 22228 Blountstown, FL F 19.0
4186-07716 Boston, MA F 18.9
05470 Store 05470 Tucson, AZ F 18.6
06266 Store 06266 Calais, ME F 18.4
61400212 Ma212 New Bedford New Bedford, MA F 18.3
22088 Store 22088 Flint, MI F 18.0
61400411 Nh411 Nashua Nashua, NH F 17.7
61400515 Ny515 Johnson City Johnson City, NY F 17.6
4186-05096 Malden, MA F 17.6
6140-61400415 Stratham, NH F 17.5
4186-05682 Pine City, MN F 17.5
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.