Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
4186-07254 Brooklyn, NY C 2.9
4186-02121 Bakersfield, CA C 2.9
4186-03505 Greenfield, WI C 2.9
4186-05157 Linden, NJ C 2.9
4186-05182 San Ysidro, CA C 2.8
4186-05547 Kissimmee, FL C 2.8
4186-03062 Worcester, MA C 2.8
61400410 Nh410 Derry Derry, NH C 2.8
61400471 Me471 Belfast Belfast, ME C 2.8
4186-03315 Joplin, MO C 2.8
4186-04530 Santa Ana, CA C 2.8
61400320 Ct320 Griswold Griswold, CT C 2.8
4186-05398 Brooklyn, NY C 2.8
61400331 Ct331 Torrington Torrington, CT C 2.8
Gabe's Distribution Center 3 Fairmont, WV C 2.8
4186-03950 Hicksville, NY C 2.8
4186-06297 West Jordan, UT C 2.8
4186-26481 Brooklyn, NY C 2.8
4186-29291 Salton City, CA C 2.8
4186-00583 West Palm Beach, FL C 2.8
4186-04601 Louisville, KY C 2.8
4186-07701 Monroe, NC C 2.8
61400402 Nh402 Walpole Walpole, NH C 2.8
4186-00678 Portage, MI C 2.8
61400426 Vt426 St. Johnsbury St. Johnsbury, VT C 2.8
4186-01858 Portland, OR C 2.8
4186-03821 San Diego, CA C 2.8
32153 Store 32153 Los Angeles, CA C 2.8
61400244 Ma244 Sturbridge Sturbridge, MA C 2.8
4186-07952 Derwood, MD C 2.8
6140-61400240 Whitensville, MA C 2.8
4186-02487 Federal Way, WA C 2.7
4186-02036 Danvers, MA C 2.7
6140-61400511 East Northport, NY C 2.7
4186-01530 Killeen, TX B 2.7
4186-07934 Lake Wales, FL B 2.7
6140-61400217 Marlborough, MA B 2.7
61400510 Ny510 Centereach Centereach, NY B 2.7
4186-04879 Winter Park, FL B 2.7
4186-07361 Stanwood, WA B 2.7
4186-00318 Union City, GA B 2.7
4186-04855 Tampa, FL B 2.7
4186-00317 Stockbridge, GA B 2.7
4186-01657 Thorndale, PA B 2.7
4186-02377 Burleson, TX B 2.7
4186-03477 Calhoun, GA B 2.7
4186-05099 Brooklyn, NY B 2.7
4186-03951 Commack, NY B 2.7
4186-04197 Miami, FL B 2.7
4186-08479 Stamford, CT B 2.7
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Safety grades are a transparent derived index PlainSafetyScore computes from public OSHA and BLS data, not an official OSHA rating. Read our methodology - how this data is sourced, computed, and verified.

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.