Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
etrailer Wentzville, MO B 2.7
6140-61400335 Danbury, CT B 2.7
4186-01201 North Highlands, CA B 2.6
4186-01668 Rockville, MD B 2.6
4186-07038 Staten Island, NY B 2.6
4186-04420 Orlando, FL B 2.6
4186-03794 Norwalk, CT B 2.6
4186-02168 Santa Rosa, CA B 2.6
4186-02510 Downers Grove, IL B 2.6
4186-05232 Astoria, NY B 2.6
4186-02083 San Jose, CA B 2.6
4186-04313 Signal Hill, CA B 2.6
26112 Store 26112 Bronx, NY B 2.6
61400312 Ct312 Manchester Manchester, CT B 2.6
4186-03952 Phoenix, AZ B 2.6
61400337 Ct337 Orange Orange, CT B 2.5
4186-25427 Las Vegas, NV B 2.5
4186-00727 Chicago Ridge, IL B 2.5
61400242 Ma242 Medford Medford, MA B 2.5
4186-04347 Greenbelt, MD B 2.5
4186-02327 Lincoln, NE B 2.5
4186-00143 Orlando, FL B 2.4
4186-02518 Chino, CA B 2.4
61400503 Ny503 Fishkill Fishkill, NY B 2.4
4186-01866 Burlington, NC B 2.4
61400125 Ri125 Cranston Cranston, RI B 2.4
4186-01921 Lodi, NJ B 2.4
4186-04747 Bronx, NY B 2.4
4186-05616 Queens Village, NY B 2.4
4186-27559 Philadelphia, PA B 2.4
4186-02881 Odessa, TX B 2.4
4186-01137 Richardson, TX B 2.4
4186-01880 Milwaukee, WI B 2.4
4186-02537 Lake Charles, LA B 2.4
4186-00630 Fredericksburg, VA B 2.3
4186-02782 Belmont, CA B 2.3
61400237 Ma237 Chicopee Chicopee, MA B 2.3
61400239 Ma239 Danvers Danvers, MA B 2.3
4186-00509 Olean, NY B 2.3
4186-01508 Albany, OR B 2.3
4186-05983 Mount Vernon, NY B 2.3
4186-02975 Glendale, AZ B 2.3
4186-00494 Jacksonville, IL B 2.3
4186-00674 Lanham, MD B 2.3
4186-02629 Nogales, AZ B 2.3
61400302 Ct302 Canton Canton, CT B 2.3
4186-05422 Lincoln, CA B 2.3
4186-02163 Altoona, PA B 2.3
4186-01405 Vestal, NY B 2.3
4186-02450 Puyallup, WA B 2.3
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.