Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
03916 Store 03916 Morton Grove, IL C 0.0
03917 Store 03917 Blaine, WA C 0.0
03923 Store 03923 Booneville, MS C 0.0
03927 Store 03927 San Luis, AZ C 0.0
03930 Store 03930 New Britain, PA C 0.0
03943 Store 03943 Bel Air, MD C 0.0
03945 Store 03945 Brighton, MI C 0.0
03950 Store 03950 Hicksville, NY C 0.0
03972 Store 03972 St Louis, MO C 0.0
03973 Store 03973 Suisun City, CA C 0.0
03997 Store 03997 Hastings, MN C 0.0
04017 Store 04017 Ellenwood, GA C 0.0
04055 Store 04055 Altavista, VA C 0.0
04071 Store 04071 Loganville, GA C 0.0
04096 Store 04096 Warrenton, OR C 0.0
04147 Store 04147 Columbus, OH C 0.0
04150 Store 04150 Lexington, TN C 0.0
04157 Store 04157 Homestead, FL C 0.0
04177 Store 04177 Palm Coast, FL C 0.0
04179 Store 04179 Russellville, AL C 0.0
04215 Store 04215 Chicago, IL C 0.0
04259 Store 04259 Charlotte, NC C 0.0
04281 Store 04281 Eunice, LA C 0.0
04289 Store 04289 Malden, MA C 0.0
04361 Store 04361 Bloomington, MN C 0.0
04395 Store 04395 Coalinga, CA C 0.0
04407 Store 04407 New Windsor, NY C 0.0
04424 Store 04424 Westminster, CO C 0.0
04440 Store 04440 Hidalgo, TX C 0.0
04467 Store 04467 Fishers, IN C 0.0
04487 Store 04487 Lakeville, MN C 0.0
04489 Store 04489 New Port Richey, FL C 0.0
04496 Store 04496 Springville, AL C 0.0
04521 Store 04521 Guilford, CT C 0.0
04563 Store 04563 Lancaster, PA C 0.0
04589 Store 04589 Waukee, IA C 0.0
04606 Store 04606 Buckeye, AZ C 0.0
04619 Store 04619 Fox Lake, IL C 0.0
04635 Store 04635 Knoxville, TN C 0.0
04679 Store 04679 Knoxville, TN C 0.0
04684 Store 04684 Bennettsville, SC C 0.0
04689 Store 04689 Lake Havasu City, AZ C 0.0
04738 Store 04738 Hanceville, AL C 0.0
04742 Store 04742 Orlando, FL C 0.0
04773 Store 04773 Dansville, NY C 0.0
04815 Store 04815 Colorado Springs, CO C 0.0
04866 Store 04866 Naples, FL C 0.0
04893 Store 04893 Holmdel, NJ C 0.0
04905 Store 04905 Benton, IL C 0.0
04906 Store 04906 Jacksonville, NC C 0.0
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.