Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
04914 Store 04914 Ames, IA C 0.0
04939 Store 04939 Spring Valley, CA C 0.0
04964 Store 04964 Port Richey, FL C 0.0
04965 Store 04965 Pawtucket, RI C 0.0
04966 Store 04966 Grand Forks, ND C 0.0
04973 Store 04973 Greenfield, MA C 0.0
04988 Store 04988 Oceanside, CA C 0.0
04993 Store 04993 Los Angeles, CA C 0.0
05006 Store 05006 Martinsburg, WV C 0.0
05047 Store 05047 Canton, MI C 0.0
05070 Store 05070 Oakland, NJ C 0.0
05073 Store 05073 Jackson, NJ C 0.0
05088 Store 05088 Hewitt, TX C 0.0
05126 Store 05126 New York, NY C 0.0
05180 Store 05180 Ponte Vedra, FL C 0.0
05199 Store 05199 Millsboro, DE C 0.0
05222 Store 05222 Plymouth, NC C 0.0
05248 Store 05248 Montgomery, AL C 0.0
05258 Store 05258 Riverdale, MD C 0.0
05272 Store 05272 Cedar Springs, MI C 0.0
05283 Store 05283 El Paso, TX C 0.0
05289 Store 05289 Rome, NY C 0.0
05331 Store 05331 Roselle Park, NJ C 0.0
05335 Store 05335 Costa Mesa, CA C 0.0
05378 Store 05378 Vancouver, WA C 0.0
05392 Store 05392 Pomona, CA C 0.0
05393 Store 05393 Beaver Dam, KY C 0.0
05408 Store 05408 Miramar, FL C 0.0
05420 Store 05420 Lovington, NM C 0.0
05430 Store 05430 Haleyville, AL C 0.0
05431 Store 05431 Marathon, FL C 0.0
05441 Store 05441 Los Angeles, CA C 0.0
05442 Store 05442 Westland, MI C 0.0
05454 Store 05454 Princeton, KY C 0.0
05464 Store 05464 Moorpark, CA C 0.0
05491 Store 05491 Greenfield, CA C 0.0
05516 Store 05516 Houston, MS C 0.0
05547 Store 05547 Kissimmee, FL C 0.0
05590 Store 05590 Lake Worth, FL C 0.0
05619 Store 05619 Highland Village, TX C 0.0
05631 Store 05631 North Miami Beach, FL C 0.0
05634 Store 05634 Whitinsville, MA C 0.0
05644 Store 05644 Decorah, IA C 0.0
05677 Store 05677 Fayette, AL C 0.0
05684 Store 05684 Niles, IL C 0.0
05690 Store 05690 Rockton, IL C 0.0
05702 Store 05702 Cumming, GA C 0.0
05718 Store 05718 Hallandale Beach, FL C 0.0
05745 Store 05745 Tucson, AZ C 0.0
05758 Store 05758 Downey, CA C 0.0
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.