Industry profile · NAICS 455219

Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise

Workplace injury rates across 2,779 OSHA-reporting establishments in this industry, 2016–2024.

2,779
Employers
6.8
Avg TCR
3.4
BLS benchmark
4,656
Injuries

The industry picture

Employers in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise average 6.8 recordable injuries per 100 workers, 2.0 times the BLS national benchmark of 3.4.

6.8
avg TCR · reporting employers
3.4
BLS national benchmark
2,779
employers reporting
4,656
recordable injuries

OSHA-reporting establishments skew toward larger, higher-hazard sites, so the reporting average runs above the BLS all-establishment benchmark.

What Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise Safety Data Reveals

The Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise sector (NAICS 455219) encompasses 2,779 distinct employer establishments currently reporting to OSHA's Injury Tracking Application. Across this cohort, workers have logged 4,656 recordable injuries during the 2016–2024 reporting window, producing an industry-weighted average Total Case Rate (TCR) of 6.8 injuries per 100 full-time workers per year. Because OSHA's ITA mandates submission from establishments with 250+ employees plus all high-hazard industries at 20+ employees, this dataset represents a structural slice of U.S. workplace risk rather than a voluntary sample.

The Bureau of Labor Statistics publishes a separate national benchmark TCR of 3.4 for this NAICS code, derived from the BLS Survey of Occupational Injuries and Illnesses. Comparing the two, the ITA-reported rate of 6.8 is higher than the BLS benchmark, a gap that typically widens when the industry contains many large, high-exposure establishments required to file ITA reports. Employers in the table below are sorted so you can see how far individual establishments deviate from both the industry average and the national benchmark.

The practical value of industry-level safety data is threefold. First, jobseekers can gauge whether a prospective employer is better or worse than its industry peers, not just absolute injury counts, which tilt toward larger payrolls. Second, insurers and workers' compensation carriers use sector TCR as a baseline for experience-modification adjustments. Third, safety professionals benchmark their own programs against the cohort median. Use the grade-sorted employer list below to identify specific establishments within Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise that outperform or underperform the sector average, and click through to each record for year-by-year injury, illness, and fatality breakdowns.

Employers in this industry, by injury rate

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Employer LocationGradeAvg TCR
6140-61400234 Palmer, MA F 12.6
4186-05136 Falcon, CO F 12.5
4186-02718 Methuen, MA F 12.5
61400601 Pa601 Montgomeryville Montgomeryville, PA F 12.5
4186-00928 Pasadena, TX F 12.5
4186-06271 Detroit, MI F 12.5
00869 Store 00869 Lower Burrell, PA F 12.4
61400116 Ri116 Hope Valley Wyoming, RI F 12.4
6140-61400233 Southwick, MA F 12.4
29077 Store 29077 Mendota, CA F 12.3
4186-07015 Lakewood, CA F 12.3
32215 Store 32215 Missouri City, TX F 12.3
4186-02264 Chehalis, WA F 12.2
24993 Store 24993 Rockwell, NC F 12.2
4186-03289 Jacksonville, FL F 12.2
01774 Store 01774 Canal Winchester, OH F 12.1
61400229 Ma229 Quincy Quincy, MA F 12.1
6140-61400473 Sanford, ME F 12.1
00594 Store 00594 Morganville, NJ F 12.1
4186-04131 Vallejo, CA F 12.1
6140-61400116 Wyoming, RI F 12.1
4186-05193 Stockton, CA F 12.1
4186-03500 Oak Lawn, IL F 12.0
10015 Store 10015 Union, NJ F 12.0
25462 Store 25462 Lauderhill, FL F 12.0
4186-03541 Springfield, MA F 12.0
4186-04396 Murrieta, CA F 11.9
6140-61400239 Danvers, MA F 11.9
24117 Store 24117 Chippewa Falls, WI F 11.8
4186-06112 Des Moines, WA F 11.8
4186-04088 Houston, TX F 11.8
6140-61400333 Willimantic, CT F 11.8
61400401 Nh401 Peterborough Peterborough, NH F 11.8
05298 Store 05298 Lawndale, CA F 11.8
4186-07007 Inglewood, CA F 11.8
20434 Store 20434 Milton, FL F 11.8
31016 Store 31016 Miami, FL F 11.8
6140-61400259 Weymouth, MA F 11.7
20107 Store 20107 Toccoa, GA F 11.6
03205 Store 03205 Camas, WA F 11.6
61400207 Ma207 Medway Medway, MA F 11.6
24132 Store 24132 Cleveland, OH F 11.6
4186-03801 Coos Bay, OR F 11.6
22120 Store 22120 Warwick, RI F 11.6
06856 Store 06856 Diboll, TX F 11.6
4186-07121 Bayonne, NJ F 11.5
61400504 Ny504 Valatie Valatie, NY F 11.5
4186-05851 Santa Rosa, CA F 11.5
25221 Store 25221 Mansura, LA F 11.4
28079 Store 28079 Salem, MA F 11.4
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Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainSafetyScore Editorial

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Working in Internet retail sales sites (except department store, warehouse club, and supercenter sites), new general merchandise?

This sector averages 6.8 against a BLS benchmark of 3.4 - but individual employers span the full A-to-F range.

Sector figures use the credible-subset mean across reporting employers; a benchmark is not any single establishment's measured rate.

Every figure and grade on PlainSafetyScore is computed directly from OSHA's published Injury Tracking Application data and BLS industry benchmarks, no number is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these safety grades, or report a data error. Data current as of 2016-2024 OSHA ITA release.